[sdiy] Is it me or...

[Glen]

At 01:47 AM 7/26/04 , Rainer Buchty wrote:

>If they only want "big" customers and don't like "setup+1 item" kind of 
>jobs (aka "end customers"), they should just say that -- but not shooing 
>away unwanted customers with "get away" quotes. It could easily 
>backfire...

I used to work for a company that sometimes would quote a really high
price, if they didn't want to actually take on a certain custom job. It can
indeed backfire. Sometimes the customer actually takes you up on the offer.
   :)

They also tend to expect more than perfect quality, in return for the extra
money. This leaves you with a task you didn't really want to do, and a
customer with greatly raised expectations--who will often nag and quibble
over the slightest conceivable issue. It's often not a happy situation to
be in, even if the money is good. Money isn't everything.


later,
Glen