The Yamaha AN1x Synthesizer mailing list

Hi,

Can anyone send me the japanese Yamaha's e-mail? I tryied at their website,
but I couldn't open the contact's page.
Believe me, I have a complain to do...>:-(

PinheadX.

Hi PinheadX,

I can certainly appreciate your frustrations! To avoid all the hassles in
the past of having misplaced power cords and instruction manuals, I always
ask for a factory-sealed fresh box, or a I thoroughly inspect the contents
if there's only one left that has already been opened.

Just to let you know, there is nothing too special about the power-supply.
You should be able to pick one up from any local electronics shop. It must
obviously be suited for your local power, that is 110V, but as for the AN1x
specifics, it just has to convert to 12VOLTS 1.0AMPS.

They certainly aren't made specifically for Yamaha. You should be able to
get Yamaha (or your retailer) to source one locally. A lot quicker then
having one shipped to you.

I hope this helps... Let us know how you get on,

Phil

From: "PinheadX" <pinheadx@...>
Reply-To: AN1x-list@egroups.com
Date: Tue, 8 Aug 2000 23:24:17 -0300
To: <AN1x-list@egroups.com>
Subject: Re: [AN1x-list] Japanese Yamaha's e-mail needed


Hi Phil,
 
In fact it's about my AN1x power suply...it didn't came blunded the my unit
and now they sent me one w/ the wrong voltage coz they simply don't have a
110V wallwart to give me.
I've made a complain to Yamaha do Brasil and they said that I'll receive a
"voltage converter" (I don't know its correct name in English), but I
refused.
I paid too much to have a new unit so they MUST send me anything that comes
w/ it and ready to turn on and play!!! now I can't play anymore and I refuse
to spend money or accept, even for free, "more weigh to carry on" in order
to use it...
I'm also wondering if I received a demo unit instead a new one...>:-(
 
I always had Yamaha's gear and I never bought any other brand synth or
module, so you all must agree that I don't deserve it!!! Now, my only hope
it to complain to the japanese HQ...
 
PinheadX.
----- Original Message -----
From: Phil <mailto:accession@...>
To: AN1x-list@egroups.com
Sent: Tuesday, August 08, 2000 11:04 PM
Subject: Re: [AN1x-list] Japanese Yamaha's e-mail needed

Hi there,

If you don't mind me asking, what is your complaint? Is it a product issue
or dealer/distributer/support issue?

I am just thinking that if it's the 'product' (or 'support), then someone on
the list may have some suggestions/workarounds that may help you out.

Cheers,

Phil


From: "PinheadX" <pinheadx@...>

Hi,

Can anyone send me the japanese Yamaha's e-mail? I tryied at their website,
but I couldn't open the contact's page.
Believe me, I have a complain to do...>:-(

PinheadX. 
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***Hi again Phil,

I can certainly appreciate your frustrations! To avoid all the hassles in the past of having misplaced power cords and instruction manuals, I always ask for a factory-sealed fresh box, or a I thoroughly inspect the contents if there's only one left that has already been opened.

***The box was sealed with the Brazilian Yamaha's tape...and unfortunately that was the very last one so I didn't had any chance to ask for another unit. The salesman contacted the Brazilian Yamaha's office in order to tell them about the power supply issue and was informed that it would be shipped on the day after, but not that they'll send a wrong one.

Just to let you know, there is nothing too special about the power-supply. You should be able to pick one up from any local electronics shop. It must obviously be suited for your local power, that is 110V, but as for the AN1x specifics, it just has to convert to 12VOLTS 1.0AMPS.

***I was using a borrowed one and I also tested a non-Yamaha power supply, but I was unsure about its safety (I noticed some weird AN1x's led flashing) and if anything go wrong I would lost the warranty. And after all I'd like to get the original power supply since I already paid for it....

They certainly aren't made specifically for Yamaha. You should be able to get Yamaha (or your retailer) to source one locally. A lot quicker then having one shipped to you.

***Believe me, I tried...I even asked for a CS2x power supply since it uses the same one. I would get it at the store and then the Brazilian Yamaha should replace it after w/ no success...

***I was only hoping that the Japanese Yamaha should make their Brazilian counterparts to behave properly w/ their customers in order to give me what I paid for...It's my last try before return my AN1x to the store and run to get that Korg Z1...:-(

I hope this helps... Let us know how you get on,

Phil

From: "PinheadX"
Reply-To: AN1x-list@egroups.com
Date: Tue, 8 Aug 2000 23:24:17 -0300
To:
Subject: Re: [AN1x-list] Japanese Yamaha's e-mail needed

Hi Phil,

In fact it's about my AN1x power suply...it didn't came blunded the my unit and now they sent me one w/ the wrong voltage coz they simply don't have a 110V wallwart to give me.
I've made a complain to Yamaha do Brasil and they said that I'll receive a "voltage converter" (I don't know its correct name in English), but I refused.
I paid too much to have a new unit so they MUST send me anything that comes w/ it and ready to turn on and play!!! now I can't play anymore and I refuse to spend money or accept, even for free, "more weigh to carry on" in order to use it...
I'm also wondering if I received a demo unit instead a new one...>:-(

I always had Yamaha's gear and I never bought any other brand synth or module, so you all must agree that I don't deserve it!!! Now, my only hope it to complain to the japanese HQ...

PinheadX.

----- Original Message -----
From: Phil
To: AN1x-list@egroups.com
Sent: Tuesday, August 08, 2000 11:04 PM
Subject: Re: [AN1x-list] Japanese Yamaha's e-mail needed

Hi there,

If you don't mind me asking, what is your complaint? Is it a product issue or dealer/distributer/support issue?

I am just thinking that if it's the 'product' (or 'support), then someone on the list may have some suggestions/workarounds that may help you out.

Cheers,

Phil

From: "PinheadX"

Hi,

Can anyone send me the japanese Yamaha's e-mail? I tryied at their website,
but I couldn't open the contact's page.
Believe me, I have a complain to do...>:-(

PinheadX.
Community email addresses:
Post message: AN1x-list@onelist.com
Subscribe: AN1x-list-subscribe@onelist.com
Unsubscribe: AN1x-list-unsubscribe@onelist.com
;List owner: AN1x-list-owner@onelist.com

Shortcut URL to this page:
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Community email addresses:
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Hi again PinheadX,

The LED flashing is normal - Weird, but something all AN1x's seem to do for
no apparent reason.

12Volts/1.0Amps is the *only* specification (other than your 110V local
supply) that you have to consider.

Are there any electronic specialty shops you can try? They are readily
available in Australia for under $30. But, I can certainly appreciate that
you should get one as part of the original purchase. I'm sorry to hear you
your having so much trouble.

Phil

***I was using a borrowed one and I also tested a non-Yamaha power supply, 
but I was unsure about its safety (I noticed some weird AN1x's led flashing) 
and if anything go wrong I would lost the warranty. And after all I'd like to 
get the original power supply since I already paid for it...."

The LED's flicker constantly anywho, it wasnt a power supply problem....

ash