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Stephan Wilhelm anywhere?

Stephan Wilhelm anywhere?

2004-09-23 by JAMES M. ALEXANDER

Hi Everyone

Does anyone know the current whereabouts of Stephan
Wilhelm of Germany?

In case you didn't know he's the person who produced
those startrack boards for The Atari TT030's & medusa
clones.

The reason I need to find him is he's sold me
(supposedly) the last working star track board about 6
months ago.  I paid $560 canadian for this board and
when I recieved it I was shocked to discover that the
software  was incomplete and buggy (as per my last
post to this group) but not only that the board simply
does not work at all and despite his many empty
promises I've recieved absolutely NO documentation at
all.

I need to locate Stephan Wilhelm immediately.   Since
he's dissapeared after 6 months of non action I must
corner him to fix the board & software (including
documentation he promised many times), or refund my
money in full.

I personally find it disgusting that this kind of
dishonest behaviour is still going on in the atari
scene.  To be honest, if he doesn't make good on the
problem he's saddled me with I'll be making a case for
mail fraud, and soon.  I needed this audio board for a
recording business.  Now 6 months later I've lost not
only the money I paid on it but hundreds of dollars in
lost business and the bad will of my customers because
of this situation.  I know some of you will wonder how
I can talk about Stephan like this in poublic,
consider this:  I've paid a lot of money for a product
that does not work.  He's made vague promises to make
it right but done nothing.  He knew at the outset I
needed this device for my business and did this
anyways leaving me for all intents, out of business.

RE: [atari-midi-archives] Stephan Wilhelm anywhere?

2004-09-23 by Tim Conrardy

Hi James

sorry to hear this.

You should post on the main atari forum on the usenet groups. Its been a 
long time for me, so I can't even remeber it's name :-) But you will get 
more reaction and response as well.


Tim

*********************************************************
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Hotz Translator Forum: http://groups.yahoo.com/group/midi-translator/
==========================================================




>Hi Everyone
>
>Does anyone know the current whereabouts of Stephan
>Wilhelm of Germany?

_________________________________________________________________
Don\ufffdt just search. Find. Check out the new MSN Search! 
http://search.msn.click-url.com/go/onm00200636ave/direct/01/

RE: [atari-midi-archives] Stephan Wilhelm anywhere?

2004-09-23 by JAMES M. ALEXANDER

Hi Tim,

Thanks for replying,  I'm sorry about it as well, I
been sorry since I recieved the so called piece of
hardware.  Whats worse than the loss $560 I spent on
it is the loss of business because of it.  What
especially burns me is the way he'd pass off a bunch
of excuses and vague promises that never amount to
anything.  I think the only way I'll ever get any real
action out of this scoundrel is to expose him as the
huckster he is, and to back up the threat of reporting
him for mail fraud with action.  On top of that he's
still advertising his "one remaining audio board" for
sale.  If someone else makes the foolish mistake I did
and sends him $500+ what will they get? probably
nothing!

I did think of mentioning this on usenet but
unfortunately the way usenets gone all I'd get to show
for it is hysterical laughter from the noisy
negativists and a lot of spam.

 --- Tim Conrardy <tconrardy@...> wrote: 
Show quoted textHide quoted text
> Hi James
> 
> sorry to hear this.
> 
> You should post on the main atari forum on the
> usenet groups. Its been a 
> long time for me, so I can't even remeber it's name
> :-) But you will get 
> more reaction and response as well.
> 
> 
> Tim

RE: [atari-midi-archives] Stephan Wilhelm anywhere?

2004-09-25 by JAMES M. ALEXANDER

Hi Tim & Group,

I have another update to this situation.  But not good
news I'm afraid.  After several emails over the past
two months, culminating in an email to stephan wilhelm
stating I would proceed with legal action if he did
not correct the damaged audio card and buggy software
he sent me,  which he blatantly mis represented, he
has finally replied.  Unfortunately as of yet he still
refused to acknowledge there is a problem at all.  His
reply in essence blames me for the fact the audio
board wasn't in working condition before he sent it to
me.  He also blames me for the fact that the software
is buggy, only partly translated, and the
documentation being incomplete and over 90%
untranslated.  All things he conviently "forgot" to
tell me before he had my money in hand.

In all honesty, I dont like airing this laundry in
public but I have little choice.  I've been trying to
sort this out in private for *MONTHS* to no avail. 
But thats not the end of it.  What I bought was what
he claimed was the last unsold Startrack audio card
(now I know why it went unsold!),  yet his website for
this board is still up and he's still advertising it
for sale!  I don't want to be in this situation, but
neither do I want anyone else in the atari music scene
to find themselves in the same situation.  I certainly
wish someone had warned me off before this all
happened.  But I was blinded by the desire to keep
using my atari gear for my audio recording work, 
something that now looks like a huge mistake.  I guess
the one thing I can be blamed for is not realizing
something that was "Too good to be true" was exactly
that!



 --- Tim Conrardy <tconrardy@...> wrote: 
Show quoted textHide quoted text
> Hi James
> 
> sorry to hear this.
> 
> You should post on the main atari forum on the
> usenet groups. Its been a 
> long time for me, so I can't even remeber it's name
> :-) But you will get 
> more reaction and response as well.
> 
> 
> Tim

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