Everyone, I ran across some interesting information in the Feb./March issue of DRUM! magazine regarding the DTXPRESS and other related issues. From the "Single Strokes" section: "Yamaha launched a multifaceted Customer Support Program last winter that provides assistance to customers around the clock. The program provides three years of free application phone support for buyers of new products from Yamaha's Pro Audio & Combo Division...And everyone has unlimited free access to the new Yamaha Service & Support Website (www.yamaha.com/service.htm)...Yamaha's Tele-Support team of product EXPERTS can be reached via the internet...or by phone..." (p. 31 [my emphasis on 'experts']). I'm not sure who wrote this article, but he/she obviously hasn't dealt with Yamaha Customer Service in the past. If that person had, the article might not have read so optimistically. Anyway, on a more serious note and also from the "Single Strokes" section: "Master monster drummer Russ Miller updated his book 'The Drum Set Crash Course' to interact with the unique capabilities of the Yamaha DTXPRESS electronic drum set. The book now comes with a CD-ROM packed with MIDI files for more than 60 drum-set grooves and 18 songs. Unlike traditional 'play-along' learning systems, 'The Drum Set Crash Course DTXPRESS Edition' lets players control tempos and mute tracks for customized learning. The book is available through Warner Bros. Publications and Yamaha..." (p.32). Now they're telling me something! Has anyone seen this book? If I remember right, "The Drum Set Crash Course" is pretty basic stuff. Let us know if you happen across this new edition. And also from the same section: "Tired of .com stuff? Well, you'd better get used to it. There's no end in sight. And now Yamaha has launched a totally redesigned Website at www.yamahadrums.com, which has all sorts of nifty bells and whistles, including shockwave audio files of Yamaha drums, a Quick Time factory tour, artist interviews, product reviews, and more" (p.32). Has anyone seen this site? I haven't had time. Let us know if it's worth checking out and how well developed the DTXPRESS area is. That's it for now, Aaron
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DRUM! magazine, Yamaha, and DTXpress
2000-01-22 by AARON M CRIM
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