RE: Spam:[DTXpress] Re: hi hat question
2006-01-12 by Damon, Rob
One thing to understand about Yamaha. Yamaha Japan is the company that designs and manufacturers the DTX line of drum products. Yamaha US and Yamaha Europe are just distributors of Yamaha Japan's products and must stand on their own financially as individual groups. They have little or no control over what Yamaha Japan produces. So when you buy a product, it is really from the local licensed distributor and not really Yamaha Japan. So where we in the US may get excellant customer support, you may not get the same level of support in Europe. Each group (US and Europe) would have thier own "experts" for answering technical questions and thus there is no real way for us to ask Yamaha Japan's tech support people, the folks that actually make this stuff, any questions directly. You are thus dependant on the techical ability of the local distributors. OldGuyDrummer - OGD ________________________________
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From: DTXpress@yahoogroups.com [mailto:DTXpress@yahoogroups.com] On Behalf Of bluedeath_dtx Sent: Thursday, January 12, 2006 3:03 PM To: DTXpress@yahoogroups.com Subject: Spam:[DTXpress] Re: hi hat question --- In DTXpress@yahoogroups.com, "rations4all" <tvw1@c...> wrote: > > --- In DTXpress@yahoogroups.com, "Keith" <keith1200rs@y...> wrote: > > > > --- In DTXpress@yahoogroups.com, "rations4all" <tvw1@c...> wrote: > > > > > > I am a novice user. I just bought a new Yamaha dtxplorer. It > seems the > > > hi hat foot pedal is able to generate 2 types of sounds. One is > the > > > normal sound you expect and it is easy to do by briefly lifting > the > > > pedal. The other is a splash sound similar to regular cymbal. I > think > > > it is supposed to be done by rapidly pushing the pedal down. I > have > > > found that is extremely difficult to do the splash consistently. > Any > > > advice? > > > > Read page 13 of the manual "adjusting the hi-hat"! > > > > Keith. > > Thanks that helped. I didn't see that in the manual. I sent email to > Yamaha customer service and they just said it takes some getting > used to, instead of pointing out that it was adjustable. I found the > customer service to be way below the outstanding quality of Yamaha > products. If they don't improve they can expect to have their jobs > sent to India. > Strange here the guy is very professional and divert the call to an expert who is not only very prompt. But if a dealer treat a customer badly signals it to the company to be reprimended. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ The information transmitted herewith is sensitive information intended only for use to the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any review, retransmission, dissemination, distribution, copying or other use of, or taking of any action in reliance upon, this information is strictly prohibited. If you have received this communication in error, please contact the sender and delete the material from your computer. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________