Digital BW, The Print

I have a 3800 so this is what I've experienced.

The rear slot angles down at first and then curves into the printer.  You
need to push the paper down enough to go around this curve till it
gets to the place where the paper is sensed and pulled in.   So its important
that you get the paper in far enough around this bend.   

For long panoramas I cut off a piece from a roll (printer does not support rolls).
With the curve in the paper I find it impossible to get the paper to go around
the curve.   There seems to be a ledge or something that hangs up the paper.
So I uncurve the paper by wrapping backwards around a paper core.  Then 
I am able to push the paper around the curve and it works fine.
So it may be an issue of curving the paper slightly to make it feed.

Roy

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "tboleyyh" <tyler@...> wrote:
>
> I have a friend I'm trying to help with 3800 problems, since I don't have one, nor am very familiar with them, I will paste her descriptions in hoping someone here might be familiar... thanks.
> Tyler
> 
> her comments follow-
> 
> "the rear feed is not sensing there is paper there even
> though the top sheet feed and the front one works. I took it back, but
> the guy is saying that since it has a new feed assembly there is
> nothing else to do and that he thinks it is my paper.  I've been using
> Hahnemuhl paper for years."
> "  I found last night that the rear feed in question
> will take the paper if it is very thick as Museo 300 or Photorag 308
> (but only the back side up with the photorag) and also William turner
> with back side up.  I guess this has something to do with the way it
> is cut?  also, I must click on "print" first.  didn't have to do that
> before.  I guess I will try some other papers.  Possibly if I tried a
> double-sided paper? It was a little fussy before, but not anything
> like this!"
> "I called Epson and we went through the cleaning process, etc. to no avail.  And they are putting it back onto  the repair situation. They think it has something like optical sensor not working."
> "It is that the rear feed will not sense that there is paper there (except for Museo Portfolio Rag -- of the thick papers I have to try).  Or it sometimes will try to take HPR, but only the back side.  No noise like it is trying.  No nothing."
>