Digital BW, The Print

I have been chatting to their support and no solution yet. Unfortunateley it has taken most of the last hour to get nowhere with increasingly longer pauses between replies, now 20 minutes since the last contact. I will probably be asking for a refund because after following their instructions the carts are still not recognised, If someone said they dont know, at least that is better than silence. I do recognise there are timeing problems dealing with people across the sea, but i cant do anything about it. Email is fine as long as there is some response sometime. Maybe I have a dud chip or some simple problem that can be easily solved. Maybe epson have changed something on NZ/Australia printers? Dont know because they wont talk.

David



________________________________
 From: jffelinik <felix.niklasson@...>
To: DigitalBlackandWhiteThePrint@yahoogroups.com 
Sent: Wednesday, 25 July 2012 9:02 AM
Subject: [Digital BW] Re: New Epson 1430
 

  
I got a 1400 with UT14 and got my carts from inksupply, worked like a charm from day one, inksupply support has always been fast and prompt to me, send them an email and I'm sure they'll help you out.

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, 228044881 228044881 <cheesecraft@...> wrote:
>
> I bought them all together in a bag from inksupply.com who never do seem to be online to provide technical support. I will be sending them back and getting some from Cone, at least they work.


 

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