Digital BW, The Print

Same here, ordered weeks ago, paid, no shipment, getting concerned.   
best,   Alex


On 2016-03-24 11:12 AM, photo@... 
[DigitalBlackandWhiteThePrint] wrote:
>
> Sounds crazy, I know but I ordered a b&w ink kit from MIS via their 
> webpage several weeks ago. I confirmed that they charged our Visa. 
> However, their online status listing has been \u201cPAYMENT COMPLETE\u201d for a 
> couple weeks and they have not shipped the kit.
>
>
> I've sent four or five emails with no response other than automated 
> messages. I called their order desk and a recorded message says \u201cOur 
> phone systems are off line (for maintenance), please use our email 
> support system.\u201d.
>
>
> While I've requested they cancel the order via eamil, they have not 
> responded to that either. With a heavy heart, I finally filed a VISA 
> dispute for the money yesterday.
>
>
> Anyone know the details behind their problems? We bought an Epson 1400 
> to use as a dedicated B&W setup. (Hoping to work with Paul Roark's ink 
> formulations since there's such rich information online about them.)
>
>
> Would love any suggestions as to alternatives...maybe consider buying 
> a printer that could use K3 inks?
>
>
> Dan
>
>
>
> 


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