Digital BW, The Print

Hi

Never had a problem with them but… I'm glad that I ordered a pint of K ink plus the base needed to feed my 1430. I'm in Canada and, aside that fact that there is a premium going from USPS to Canada Post (I'm not leaving out the exchange rate!), and the delivery was about two weeks.

Don't know what's happening with them but I received regularly their pub through my email.

Good luck


Jacques Caron
Photographe
jacques.caron@videotron.qc.ca



Le 2016-03-24 à 12:41, "filmboard2001@... [DigitalBlackandWhiteThePrint]" <DigitalBlackandWhiteThePrint@yahoogroups.com> a écrit :

> I've had the same problem. I've now been waiting for nearly two months with no status change to my order online. Finally, a couple of weeks ago, in frustration at no responses as to what the problem was (so that I could possibly alter my order) sent through a cancellation request, and received a one-word reply "cancelled" but there's been no refund or credit issued. If I hear nothing, or see no credit by tomorrow, I'm going to file a fraud complaint through my credit card company.
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