Digital BW, The Print

David J. Bookbinder wrote:

> I've been using this scanner for a few days. Bought one at buy.com and it
> had lots of dust under the glass. Sent it back. Bought one at CompUSA (for
> an added $50 or so) and it also had dust under the glass. Looked at my
> girlfriend's Perfection 1240U and it, too, had dust under the glass. Seems
> to be a problem with the Perfection series.


Yeah, I had heard that dust issue in regards to 1650's but not 2450s.. UGH

Given my past experiences with EPSON, something tells me they will 
likely repair the damn thing or cross-ship a refurb with little argument 
(although there may be MUCH taking of my name in vain at EPSON HQ).  I 
doubt they want to provoke another tussle..

However, I'm wondering how this dust gets there. Even if it were a 
design problem and the dust came in through a vent, proper packing 
should prevent that until you set up and use the unit for a bit...  I'm 
betting it's acquired during packing or during transport.. If it were 
before packing, I'm relatively sure the items would never be ok'd for 
packing.  Still, EPSON must be aware of the issue by now...  Wonder why 
they haven't changed the packing methodology?

Then again, they don't include $5 USB cables with $500 printers...

[Keith]
 
 

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