Digital BW, The Print

----- Original Message -----
From: "jimhayes361" <jimhayes@...>
To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
Sent: Saturday, April 06, 2002 7:37 AM
Subject: [Digital BW] Re: Picker


Jim,

I had a similar experience. I had bought one of his print flatteners which
at the time was made of plywood. After a few uses, one side came lose a bit.
When I called they were adament that I return it right away and in a very
short time I received a hefty replacement beautiful crafted from 3/8" Lexan.

Fred really stood behind his stuff.

Martin
>
(snip)
>
> On the other hand, I found it maddening that no other manufacter built
> a print washer that could hold 15 prints in different slots. 12 slots
> wasn't enough for me, to make a long darkroom session work for me I
> needed to get about 14 copies of a print(s) and an extra for residual
> silver testing. Just a weird personal preference, but no one else made
> a print washer that could hold as much. I called him up
> half-heartedly because the inserts for film reel washing were a little
> too long and bowed EVER so slightly when inserted in the washer. I
> told him it was a minor problem, I could easily sand it down myself in
> five minutes so I really didn't care about a replacement. He said
> "Well I CARE!!!! Send it in!!!" His sudden vehemence was ,um,
> interesting.<g> btw, when many years later the washer DID develop a
> problem, a serious crack in the housing, it was replaced right away.
> Jim H.
>
>
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