Digital BW, The Print

" <MagerabamB@n...> wrote:
> Jeff,
> 
> Your info is not quite what my experience has been. I was one of the
> early-piezo-adopters and have been on Bill and Jon's beta test list
> from like Day 3. The piezo ink problems were addressed by Cone (Jon)
> and Bill about two years ago. They work very closely with Sundance 
on
> ink and software. I know because some of my software problems very
> early on were worked out within 2-3 days. I was one of the first to
> experience "greenies" before anyone knew what "greenies" was. Cone
> tried everything in his power to get Sundance to address these 
inks. I
> was even copied on some of the emails back and forth between them. 
In
> all fairness to Cone, it isn't about some chemist being out of the
> loop. Jon and Bill had very good ideas about what was wrong. I was a
> test guinea pig. They were right. 
  
 Not out of the loop, the loop was a convulted retelling after 
retelling- all verbal- of the problem. No data, prints, cartridges or 
CIS parts made it to the chemist until about six months ago. Way past 
due. Ever play the game where everyone gets in a circle and a one 
person starts with a story and passes it off the next person who then 
passes it to the next? I'm not faulting anyone for the problems. Both 
Cone and Sundance have worked hard for solutions. Sundance has been 
responsive but they're in a difficult middle position. As for the 
guinea pig testing, what did they discover, I would be very 
interested in the results.  

Cone is tied to Sundance and
> Sundance was not responsive to Cone about it. To say Cone is not
> greedy is the understatement of the year. I know at least 20
> Piezographers besides me who have had complete CIS and ink systems
> replaced at Cone's cost. Each seems to know 20 more. I think that 
Cone has bent over backwards, and his supplier has just been banking 
it at Cone's expense. 

  Well we won't know until Mr. Cone tell's us how much he pays for 
his supplies. Maybe if you ask real nice he'll tell you.  
> 
> History for me now. I have been working with a new ink which isn't
> Sundance's, not MIS's, not Lyson's, not Luminos's. And its another
> paradigm leap for a lot of reasons. It works perfect with 
Piezography.
> I think that a lot of people are coming off this beta about now but
> we're still not able to say nada-li-squat until May. I hope to be 
the first to give a users report.
 
 You might be surpised at whose inks go where. Are you in direct 
contact with a manufacturer or is this an integrator? Or is that too 
much nada? If it is that's ok, I know all too well the secrets of 
this market. Of which an intoxicated sales person will gladly spew 
given enough encouragment. 

Care for another drink?
Jeff
 
 
>