Digital BW, The Print

Okay, so I'm assuming they did all the alignments then with the 
software, the head is just bad (my manual calls out for the software 
to be used whether the head is replaced or just cleaned by removing). 
Odd since these "software" alignments are done from actual printouts 
of the head and a human eye judging them for correctness.

But even stranger is I'm assuming that you're paying for the head 
change, it's not a warranty repair. If so, as you say, you should 
indeed get what you pay for-you will have to pay the expected cost of 
new printhead.
Jim H.




--- In DigitalBlackandWhiteThePrint@y..., "Julian Thomas" 
<julianthomas@t...> wrote:
> well this one I got off the Epson site. They know the software, but 
their
> standard practice I've found out from a tech, is to first try 
'saving' the
> head - if they get good checks they don't replace. Lucky I've got my 
email
> which told them to replace the heads.
> 
> Julian
> ----- Original Message -----
> From: "jimhayes361" <jimhayes@j...>
> To: <DigitalBlackandWhiteThePrint@y...>
> Sent: Friday, July 19, 2002 3:55 PM
> Subject: [Digital BW] Re: 1160 head problems
> 
> 
> > Here in the US I called three "service centers" within 20 miles of 
me
> > and asked them detailed questions about how they replace an 1160 
head.
> > I mentioned the two floppy disk software that Epson gives out to 
their
> > official techs that runs only in Win98 over the LPT port that does
> > three alignments or so- a "bidirectional" alignment, an "angular"
> > alignment, and I think there may be one other...two made excuses
> > saying they were either not familar with the software or it 
"really
> > wasn't needed". The third service center it turned out was the 
only
> > one officialy authorized by Epson to repair printheads, and knew 
right
> > away what software I spoke of- and that they used it when
> > reparing/replacing heads.
> >
> > Most of this I got from reading the shop manual for the 860 
printer.
> > There is a good section of the manual devoted to use of this 
software,
> > and the splash screen pic clearly shows it is to be used with 1160 
as
> > well.
> > Jim H.
> >
> >
> >
> >
> > --- In DigitalBlackandWhiteThePrint@y..., "Julian Thomas"
> > <julianthomas@t...> wrote:
> > > Hi all,
> > > I'm arguing with the service centre who 'cleaned' my 1160 head
> > instead of
> > > replacing it (basically they don't like being caught out). Its
> > getting
> > > perfect nozzle checks but banding. They wanted to see proof of 
the
> > problem.
> > > So I printed a purge pattern through the piezo driver with OEM 
inks
> > in place
> > > and it shows banding on the last 25% of the test across all four
> > colours
> > > (where they fadeout - I guess B/W midtone area). Is this a 
genuine
> > test or
> > > am I missing something?
> > >
> > > Julian
> > > -----------------------------------
> > > Julian Thomas
> > > Bruc 168-6-1
> > > 08037 Barcelona
> > >
> > > Website at www.foundobjectsgallery.com
> > >
> > > current exhibition: www.thesight.com
> > >
> > > Gallery at http://www.mwords.co.uk/galleryGuests.htm#
> > >
> > > Streetphotography at
> > > http://www.borderless-photos.de/jthomas/jthomas-01.html
> > >
> > > tfno 679676321
> >
> >
> >
> > Please visit the Group Homepage to check the Files, Bookmarks, 
Polls and
> other resources as they are often being updated. The page is at:
> >
> > http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint
> >
> > Please follow these basic guidelines:
> > - Include your full name with your message.
> > - Include the address of your website, if you have one.
> > - As threads develop, trim off excess portions of earlier messages 
to keep
> them short.
> > - As the topic of a thread changes remember to change the subject 
header.
> > - Good manners are required at all time. No personal attacks or
> "flames."
> > - Complete your Yahoo profile.
> > - Before posting a question, search the message archives and the 
various
> resources on the homepage.
> >
> >
> >
> >
> > Your use of Yahoo! Groups is subject to 
http://docs.yahoo.com/info/terms/
> >
> >
> >