Digital BW, The Print

I think MIS is having problems with the ink/cartridge as well. I got my
second set of VM cartridges for the 1280 and the chip was DOA. Figured that
out and moved chips from some OEM cartridges to the VM cartridges. Printer
recognized them and charged them. Got 8 good prints. Then banding, missing
nozzles which no amount of cleaning or printing cleared up. Reinserted OEM
cartridges & chips, ran two cleaning cycles and then got perfect nozzle
checks. Definitely a problem with the ink/cartridge from MIS. And if the CIS
system is based on feeding ink to these cartridges, it would seem possible
that even the CIS system with these inks would have problems.

Is anyone having the same problem with cartridges for the 7000? I'm
considering trying them out in my 7000 but the investment is alot bigger and
with all the tubing for the inks the possibility of a clog alot more
serious. At this point I'm talking myself into waiting till I see what
output I get from the 2200 and if I'm satisfied, adding on a 7600 as well.
Then it's goodbye MIS! I won't MISS you!:)

Luke, Iowa City, IA


----- Original Message -----
From: "jimhayes361" <jimhayes@...>
To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
Sent: Sunday, August 04, 2002 10:38 AM
Subject: [Digital BW] Re: MIS VM QuadTone Cartridges not loading in Epson
1280


> Before you get really discouraged please see my post under this same
> thread, message #17245 from July 29th.
>
> There are some things you can do to insure survivalbility of chips.
> Once you get  two-four known good chips, you are all set for using
> carts. The chips may or may not be DOA from MIS, you can't make that
> assumption. They are as delicate as any other circuit board-
> motherboards, RAM, graphics cards, etc. That is why they are shipped
> in anti-static bags. I will grant you however that I have never had
> the problems with chips off Epson carts that I do with MIS chips.
> Jim H.
>
>
>
>
>
>
> > (After friendly call to MIS, but someone need to tell them that
> being friendly is
> > just the start of good customer service): Here is the what the
> person on the
> > telephone replied when I said that I had used their telephone
> instructions to take
> > a good chip off my Epson cartridge to make the MIS cartridge work,
> and I wanted
> > them to replace the defective cartridge with a good one. (Seemed
> like a
> > resonable request to me.)
> >
> > 1) Bad cartridges "happen all the time." It appears they are getting
> lots of calls
> > and taking them as a normal part of business.
> > 2) MIS will not send a new cartridge. MIS will send a replacement
> CHIP which I can
> > put on the cartridge, assuming that I am good with an Exacto knife
> and the little
> > plastic nibs have not been damaged.
> > 3) MIS does not test chips to see if they are good. She said the
> chips and
> > cartridges are made, filled, and packaged in China. She said "there
> is no way we
> > can know if the chips are good" - even the 2 loose chips that she
> sent to me as
> > replacements. She impled that it was "their" problem, meaning
> someone else in
> > China.
> > The replacement chips arrived by express mail in 3 days.  As I said,
> friendly and
> > prompt and no clue that quality control is an essential element of
> long-term
> > profit margins.
> >
> > So, the issue in choosing a system to print b/w is reliability
> before quality of the
> > print. Why would I use a computer that I had to wonder if it would
> work each time
> > I loaded the program? Why choose MIS if you are hoping the chip will
> work each
> > time you change ink, etc. I switched to Mac because I was tired of
> computer
> > problems getting in the way of just working on my images. [A very
> good switch,
> > by the way. The only time I have a crash is when I am at work on my
> PC.] So why
> > would I commit to a printer system when the company has a "that's
> the way it is"
> > attitude toward defective equipment? Waiting three days to print or
> needing to
> > buy extra cartridges that might work as backups (as suggested) did
> not seem to
> > be a problem for the representative on the phone. (Of course, she
> was not the
> > one trying to get the print out of the Epson.)
>
>
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