Digital BW, The Print

You're right, those are certainly impressive words

and we should remember that there usually 2 sides to every story.

Sandy


--- In DigitalBlackandWhiteThePrint@y..., "Julian Thomas" 
<julianthomas@t...> wrote:
> I am VERY impressed with how quickly IJM is now able to adapt to 
changes.
> One of the problems for me before was that they were stuck with the 
sundance
> inks... from the Piezo list...
> 
> Julian
> ----- Original Message -----
> From: "Jon Cone" <piezobw@c...>
> To: <piezography3000@y...>
> Cc: <piezobwpro@y...>
> Sent: Thursday, August 29, 2002 7:49 PM
> Subject: [piezoBW] PiezoTone News
> 
> 
> 
> PiezoTone News
> 
> 
> 
> Dear Piezographers,
> 
> Thank you for your enthusiasm for our new PiezoTone inks! Really, 
you have
> yourselves to thank because they are a result of our commitment to 
your
> satisfaction. We work tirelessly to create the ³perfect ink²
and 
your
> feedback and comments play a huge part in attaining that goal.
> 
> We were unable to influence the manufacturer (Sundance) of the 
original
> PiezoBW ink to make formula changes for the better so we made our 
own. We
> are making great strides now that we have control over the 
manufacturing
> process and a team of ink chemists on our side. We are producing 
the inks in
> small batches in order to respond quickly to correct or adjust the 
formulas
> as the inks gain widespread use after considerable alpha and beta 
testing.
> 
> As a small, artful, ink developer and manufacturer we are able to 
respond
> quickly to problems and customer needs as well as devise and 
implement
> creative solutions for our industry.
> 
> We continue to appreciate your patronage and welcome your comments!
> 
> 
> 
> Testing Lab ­ How it is Equipped and Guidelines for Effective 
Feedback
> 
> Cone Editions built and shares with Inkjetmall a state-of-the-art 
testing
> lab. We have an EPSON 7500, 3 EPSON 7000, 1 EPSON 9000, 15 EPSON 
860, 6
> EPSON 1160, 6 EPSON 1200, 4 EPSON 1280, 7 EPSON 3000. All of which 
are
> dedicated to ink testing. We have tons of other EPSONs which are 
used for
> other purposes. We are armed and we are dangerous! This is an 
awesome
> testing facility. So when a problem arises we are able to mobilize 
a small
> army of printers to test both cartridge and CIS form and with 4 
inks... Not
> a quick check!
> 
> Please understand that not every issue that comes up is related to 
the inks.
> Often it is a singular hardware issue, or a pattern of hardware 
issues in
> multiple printers. It is difficult for us to ascertain if it is 
exactly ink
> specific, or if changing a formula, or a component of the delivery 
system,
> is necessary to make it compatible in a greater number of printers 
which are
> at a lower standard than other printers. Or if it is simply broke! 
But that
> is our job and we are on it 24/7. It is in our best interest (yours 
and
> ours) that we investigate all issues, so please do not reserve 
comments if
> you see a pattern affecting others that you are also experiencing. 
The other
> side of that coin is for you to exhaust technical and maintenance 
issues
> before pronouncing cause and effect relationships. Avoid having us 
spend
> time on things that mysteriously clear up or go away. Keep us 
chasing only
> legitimate issues, and we will evolve these inks continuously.
> 
> 
> 
> PiezoTone Selenium Tone Reports of Bluish Cast
> 
> PROBLEM: A bluish cast being printed in the highlights using 
Selenium inks.
> We were not seeing these results in our lab, but the prints sent in 
by users
> confirmed that it was happening to more than one. It seems to be 
related
> mostly to the 1280 cartridge.
> 
> ACTION: We sent a quantity of each cartridge pre-filled to our ink 
chemists
> who performed scientific analysis to determine if there was anything
> physical happening within the cartridges themselves that might be 
affecting
> the inks.
> 
> No problems with the Selenium 1160 & 860 cartridges. Some of the 
cartridges
> for the 1200 have a slight separation of the two different color 
pigments
> inside and outside of the sponge. The bluish pigment is coming more 
inside
> the sponge and hence some printed bluish effect. But the 1280 
cartridges
> have serious problems and are absorbing much of the carbon while 
releasing
> much of the color pigments. This, of course, is unacceptable.
> 
> Because cartridges are purchased by ink filling houses by the tons 
and are
> often different each time they are ordered, we do not have control 
over this
> issue. We can have the chemists increase the dispersion stability 
or we can
> change the sponge material. Changing the dispersion stability may 
not affect
> all known cartridge designs and sponge materials. So we have 
decided to have
> our own cartridge manufactured with a sponge material that is 
appropriate to
> carbon pigment inks. Additionally, we will assure that the 
breathing holes
> are always of the right size and shape. The vacuum and breathing of 
a
> cartridge is often the single most reason for banding in a printer.
> 
> We will also change the dispersion stability of the formula because,
> although we do not advise customers to do their own cartridge 
refilling, we
> know that some will always choose to buy the bulk bottles and fill 
their
> own, or use CIS systems which might use a variety of cartridge 
designs.
> Because there is no way to guarantee the stability and manufacture 
of empty
> virgin cartridges made by everyone in the world, we will do what we 
can to
> safeguard our customers who choose to make their own pre-filled 
cartridges
> or run varying CIS systems. We will also supply our CIS 
manufacturers with
> these special cartridges so that they can make products more 
adaptable to a
> pure pigment ink industry. We vow not to pass on the costs of this
> manufacture to our end users, and we believe that we will still be 
able to
> lower our ink costs when we go to large production runs! (read my 
lips! no
> new taxes!)
> 
> We plan to implement a replacement program for the 1200 and 1280 
cartridges,
> whether the end-user is affected or not so that we can assure 
consistency in
> the product. We will send these out as soon as available in late 
September.
> If you like the bluish effect, you might stock up, but these would 
be inks
> without the fade resistance and longevity that we intended, so hold 
off if
> that is an important quality.
> 
> 
> 
> PiezoTone Carbon Sepia
> 
> Carbon is a pigment which is a very dark brown color. Carbon black 
is not
> very dark. It is also a pigment which is difficult to manufacture 
into an
> ink on its own. Most manufacturers need to incorporate other 
dyestuff or
> pigments to aid in dispersion and suspension. We have found a way 
to produce
> a carbon­only ink by careful shaping and filtering which
produces the
> PiezoTone Carbon Sepia inks. They do not have any additional 
dyestuff or
> pigments for color. The result is an ink with the highest stability 
and
> longevity possible. This was our goal when we decided to replace 
the strong
> co-solvents normally associated with inkjet inks with a much more 
inert
> solution. Stability is also affected by the solvent which the 
pigment is
> dispersed in.
> 
> The Carbon Sepia PiezoTones are printing very beautifully on 
different
> papers, ranging from the platinum palladium look to the look of 
sepia. We
> are going to have to publish a color chart for this ink in regards 
to paper.
> It is that complex! We are, perhaps, the most excited about this 
ink in
> terms of its longevity potential and its ability to imitate such a 
wide
> variety of tones. This ink will be released only in the new 
cartridge
> design. Release date is now late September (better safe than sorry).
> 
> 
> 
> PiezoTone Cool Neutral
> 
> Now that we are redesigning cartridges, PiezoTone Cool Neutral is 
going back
> to the chemists for a color change. After recently reviewing the 
color of
> other cool monochromatic inks we have decided that these other inks 
are
> arguably too cool for our tastes and we are going to have a bit 
better
> separation from similar products by being more neutral on the cool 
side,
> rather than being cool blue on the neutral side. We are convinced 
that
> looking photographic is essential. These new inks will also be 
released late
> September and only in the new cartridge designs.
> 
> 
> 
> 
> Best regards,
> 
> 
> 
> Jon Cone
> Piezography Brand Inks and Software
> 
> 
> 
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