Digital BW, The Print

Matt,

> I just got my refill kit + ink from MIS--but the wrong ink! (I 
wanted FS; 
> I got original quad). I think, but am not positive the error was 
> theirs...I guess I'll get in touch on monday. Has anyone else had 
an 
> experience like this with MIS, and if so, how did they deal with it.
> 

Yes. When I ordered my VM inkset through their online ordering pages, 
they shipped me the standard Quadtone inks. I called them the 
following day and explained the problem. The lady that answers the 
phone there can be a little short BTW, however once they realized it 
was their mistake they shipped the VM inks that day and told me to 
keep the standard quads which I still have to this day.

All in all MIS gives pretty good service considering that they are a 
small outfit.

My 2 cents worth,

Don Bryant