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Digital BW, The Print

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Message

Re: "The Great EPSON Paper Chase" --- the EEM, EAM, and HWM mess...

2002-12-31 by Thomas Fors

----- Original Message -----
From: "Editor P.O.V. Image Service" <editor@...>
>
> Until that happens I would pronounce these papers
> UNPREDICTABLE, INCONSISTENT, and
> UNUSABLE for any serious imagery -- including
> proofing of PhotoRag or Museo, etc. (absent doing
> your own batch profiling).

Keith,

Thanks for keeping us informed.

Of course Epson is covered legally since the packaging for EAM contains the
fine-print, "Specifications are subject to change without notice."

I think they could have handled it more responsibly and professionally
though by saying something like, "Archival Matte has been reformulated to
provide ... and will be sold under the name Enhanced Matte.  Archival Matte
will no longer be available when supplies run out."

The more I learn about this, the more I'm convinced reports of them trying
to limit their liability to the yellowing issue are accurate.  Comparing EAM
and EEM packaging, Epson added the following fine-print to the EEM boxes:

     "Since all dyes, pigments and media change over time,
     Epson does not warrant this product against color
     changes and fading."

If I was paying for custom profiles, I'd be very upset with Epson right now.
As it stands, I'm disappointed with them in their decision of how to handle
this.  I hope someone can get some concrete answers from Epson and
cross-post them.

--Tom

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