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Digital BW, The Print

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Message

URGENT TROUBLESHOOTING HELP (OT?)

2001-09-15 by smlphoto@earthlink.net

WHY THIS IS URGENT... I have 30 scans of the World Trade 
Center tragedy to have to clients by MONDAY.

I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just 
installed the SprintScan software. When I choose SS software 
for importing, the computer freezes and the ready light goes out. I 
force quit Photoshop and the scanner ready light blinks. I shut 
down, turn everything off, turn on the scanner, then the Mac, and 
the ready light is on again. When I choose Insight, I get the 
message that the scanner cannot be found. 
It was working yesterday. When I installed the new SS software, I 
trashed everything on the hard drive that was sprintscan, thinking 
I would start new.
Wow, was I dumb to do this tonight!!! I guess I'm dopey after 
spending my days in the "dust" and trauma of the WTC.

Can you help?
Thanks for any suggestions...

Susan Lerner
www.SusanLernerPhoto.com

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