WHY THIS IS URGENT... I have 30 scans of the World Trade Center tragedy to have to clients by MONDAY. I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just installed the SprintScan software. When I choose SS software for importing, the computer freezes and the ready light goes out. I force quit Photoshop and the scanner ready light blinks. I shut down, turn everything off, turn on the scanner, then the Mac, and the ready light is on again. When I choose Insight, I get the message that the scanner cannot be found. It was working yesterday. When I installed the new SS software, I trashed everything on the hard drive that was sprintscan, thinking I would start new. Wow, was I dumb to do this tonight!!! I guess I'm dopey after spending my days in the "dust" and trauma of the WTC. Can you help? Thanks for any suggestions... Susan Lerner www.SusanLernerPhoto.com
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URGENT TROUBLESHOOTING HELP (OT?)
2001-09-15 by smlphoto@earthlink.net
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