Digital BW, The Print

I don't recommend this at all. You have to deal with people that know
far less than most experienced users I'm afraid, but they're programed
to stop you in your tracks if you admit 3rd party to them. I even had
a tech when I called about my 2200 keep insisting he wasn't going to
help me because I was using 3rd party inks. I had to explain to him
twice that Ultrachrome inks WERE Epson inks!!!

Then he refused to help me because I admitted I used Somerset instead
of the Epson version (velvet)paper. Non standard 3rd party paper, um...

Other techs have been far more reasonable and knowledgable. But don't
count on it.
Jim H.





--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Ed Mathews"
<ed@l...> wrote:
> > -----Original Message-----
> > From: Tom Husband [mailto:thusband@s...] 
> <snip>
> > If it is the printer will Epson honor the warrantee 
> > even if it's someone else's ink?  I've heard both yay and nay on 
> > this. 
> 
> I'm sure I'm just days from finding this out myself firsthand.  I'm
> going to be honest with them, and I expect them to do the right thing.
> If they keep track of their calls, they'll see I already called once,
> just two days after receiving the printer.  I'll let everyone know what
> the outcome is.
> 
> > Beautiful images on your site by the way!
> 
> :)  Thank you.
> 
> Ed
> http://lightandsilver.com