Digital BW, The Print

A friend who has the system advised me to get a refurbished Epson 1280 
to use with this system for black and white since I couldn't get 
decent b/w from my Canon S9000.  

The system hasn't worked right from the start.  Only 1 or 2 good 
prints (and they probably could be even better).  NOzzle checks have 
voids all over the place most of the time.  Numerous head cleanings 
don't help.

Please check out this picture and tell me if you know what my problem 
is.  http://www.pbase.com/image/22046380

Thank you.

Isabel