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Digital BW, The Print

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Re: Printing problems - Epson 4000 - Help...!

2004-05-25 by Tom OConnell

Steve-

I've never had this problem but you should first be sure it is a 
windows issue.

Have you tried printing with any application other than PS?

When you installed the 4000 drivers, did you follow all the 
instructions on the order of connecting the printer, etc? 

Very importantly...did you disable your firewall and virus scan 
programs while you installed it?

Do you have another printer working on the same machine without 
problem? (if you do, it is almost certainly a problem with the 4000 
driver or driver installation).

I don't know where you bought your printer, but 
DigitalArtSupplies.com has given me great tech support for the 2 
small problems I did have with it using the Epson driver (I'm now 
mostly using Image Print).

Post again if these ideas don't work...there will surely be someone 
here with the right answer.

good luck,

Tom O'Connell

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