Digital BW, The Print

Hi Joe,

I run in the same problem as Alan. Can you please clarify which email 
address should be used to get information about your product, and 
which email address should be used to get support once you're a 
customer.

Thanks !


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, Joe Berndt 
<joeberndt@v...> wrote:
> Dear Alan,
> 
> Frankly, I've been bewildered by your posts on this board regarding
> receiving no email response from me to your inquiries.
> 
> I've emailed you twice, and my business partner Charles James 
emailed you
> once.  Have you not received our emails?  We have been "replying" 
to your
> email address ending with -      USA.com
> 
> Please check your mail and correct your statements on this board 
regarding a
> lack of response from BowHaus, or at least post my 300+ word email 
to you
> from Jan 4, 2005.
> 
> Joe
> 
> 
> On 1/5/05 12:51 PM, "A. Huntley" <Alan.Huntley@c...> wrote:
> 
> > Joe,
> > 
> > Per your postings, I see that you follow this forum so I will 
post an
> > opinion, here; though public, I seem to be unable to reach 
Bowhaus via
> > private e-mail. Please understand that I do not mean to 
pontificate negative
> > comments vis-a-vis Bowhaus, but I just thought you should be 
aware of the
> > feelings of someone who was a potential Bowhaus customer.
> > 
> > Following your post regarding the pre-release pricing for the 
first version
> > of IJC/OPM, I attempted to get in touch with your company for 
days before we
> > all became aware of your DSL issues. I, as well as others on this 
forum, had
> > quite a few questions I/we wanted answered before making a 
purchase
> > decision. I guess all my e-mails were lost because, to date, I've 
heard
> > nothing! Antonis was very gracious with his knowledge, but I can 
not justify
> > the purchase of IJC/OPM based solely on one person's opinion; 
albeit a very
> > knowledgeable opinion.
> > 
> > I, for one, think that your very short timeframe for taking 
advantage of the
> > pre-release offer is ridiculous; especially given the fact that 
no one could
> > communicate with the company for several days! And, once you 
announced that
> > Bowhaus was "back on the air" no mention that today's deadline 
might be /
> > would be extended. Well, sir, you have lost me as a customer! You 
have
> > probably lost a few other potential customers on this forum, too. 
I've been
> > in the computer industry since its infancy, and seen the rise of 
the desktop
> > and all that it has to offer. But, I remain mystified how most 
software
> > companies even stay in business--yes, even the giant of 'em all: 
Microsoft!
> > <Rant over...strolling across the room to cuddle up to my Mac>
> > 
> > Regards,
> > Alan Huntley
> > 
> > ----- Original Message -----
> > From: "Joe Berndt" <joeberndt@v...>
> > To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> > Sent: Wednesday, January 05, 2005 9:56 AM
> > Subject: Re: [Digital BW] IJC/ OPM_windows some more questions to 
decide
> > 
> > 
> > 
> > Hello Bill,
> > 
> > Version 1.0.0 of OPM only supports a USB connection either direct 
or via a
> > USB hub.
> > 
> > I do know that on the larger printers( e.g. 9600) you can have 
multiple
> > connections to your printer, If you set the connection type to 
³auto² the
> > printer will respond to what ever it receives a signal from.  I 
don¹t know
> > if you can also add a USB cable to your 2200 and have it auto 
sense.
> > 
> > Joe 
> > 
> > 
> > 
> > 
> 
> 
> 
> 
> [Non-text portions of this message have been removed]