Digital BW, The Print

Heavy paper is supposed to be loaded from the back. I don't know if
this is related to your issue. See the user guide for the 2200.


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "njfranknj"
<kolwicz@e...> wrote:
> 
> I already posted to the 2200 list last week and didn't get a reply, so
> I'm trying here.
> 
> The front left corner of 13x19 paper is catching on something on the
> silver metal piece with the little wheels that's visible looking into
> the printer from the top. It started happening with some light weight
> Hahnemuhle Photo Rag and is now doing it with Primiere Art heavy: the
> corner gets bent up slightly so it gets inked by the underside of the
> printhead and something gouges the paper slightly, too. The problem is
> right in the vicinity of the last roller, the white one.
> 
> Anybody know what's going on? How to fix?