Digital BW, The Print

On Thursday, Mar 10, 2005, at 02:38 US/Eastern, hublaif wrote:

>
> i use silverfast 6 with this scanner - usually very satisfying
> results

Two weeks ago, I purchased SILVERFAST 6 AI from Lasersoft Imaging in 
Longboat Key, Florida.  Upon reading the E-manual, I had found that 
there were nine blank pages by the time I had read the manual halfway.  
I have sent 5 emails to LASERSOFT IMAGING (both in Florida & in 
Germany)  asking them if I am missing information...(it seems strange 
that there are so many blank pages just halfway thru the 
manual...)...they have NOT replied to any of my  requests for 
information...is this "normal customer support" from LASERSOFT IMAGING? 
  Have others had this "lack of support?"

Thank you.

terry


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