Digital BW, The Print

Try the support forum on their web-site. They are moderately active 
there, although issues that they've been notified about a long time ago 
still remain unresolved.

--
Daniel Staver
http://daniel.staver.no

> Two weeks ago, I purchased SILVERFAST 6 AI from Lasersoft Imaging in 
> Longboat Key, Florida.  Upon reading the E-manual, I had found that 
> there were nine blank pages by the time I had read the manual halfway.  
> I have sent 5 emails to LASERSOFT IMAGING (both in Florida & in 
> Germany)  asking them if I am missing information...(it seems strange 
> that there are so many blank pages just halfway thru the 
> manual...)...they have NOT replied to any of my  requests for 
> information...is this "normal customer support" from LASERSOFT IMAGING? 
>   Have others had this "lack of support?"