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Digital BW, The Print

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Message

Re: my initial success at BO printing has come to a sad end

2006-09-08 by offroadr06

> Well, I'll try returning it. The service 
> guy said because I was using Avery, a 
> third-party paper, that it would not be 
> under warranty! 

Hi Paul,

I don't post here often but your problem caught my interest because 
I use the same 2 printers. I've had thick stock feed problems as 
well on the 220 but found it's always when the paper has some 
curvature. Find a way to keep it straight and you shouldn't have 
difficulties. If that fails, the problem is definitely electronic or 
mechanical and it should be repaired.

The Epson claim that using third-party papers voids the warranty is 
B.S. However, when returning it to Epson for repair, I'd avoid 
revealing that in case you get another bozo who's been programmed to 
say the same thing. Just say it doesn't work and show your warranty 
info or receipt. End of story.

Good luck.

Tom



--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "paulmwhiting" 
<paulmwhiting@...> wrote:
>
> Hello Clayton,
>  
> > >I suppose I could remove a panel back there, just a
> > >few Phillips screws seem to be holding it in place.
> > 
> > Don't do that, they'll say you voided the warranty.  Just put 
the OEM
> > carts back in and return it.  These things happen, they are cheap
> > printers.
> 
> Well, I'll try returning it. The service guy said because I was 
using
> Avery, a third-party paper, that it would not be under warranty! 
Good
> grief, Avery is not a fly-by-night outfit!
> 
> Thanks again, I hope this has a happy ending. I'm a convert to 
your BO
> printing. They look great, even on this ordinary postcard stock 
(it's
> quite white), and I love the simplicity of this approach.
> 
> Regards,
> 
> Paul
>

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