Digital BW, The Print

Paul,

You need support when inks are sent out incorrectly labelled! I believe that
both Cone and MIS have had their issues with this in the past.

Also, technically, the nature of the ink may help define the best
maintenance routines (Windex, Fantastik, Windolene, Alcohol, Ammonia etc etc
etc).

But otherwise, ink per se should not require support as such ;)

But in fairness to Cone, he does support his software and inks... so you
have the choice of support of resellers such as myself, IJM support, and /
or public forums. Can the same be said of MIS? That's a sincere question!

Nij

Nigel Rheam
MWORDS Limited   www.mwords.co.uk   Digital Fine Art


> -----Original Message-----
> From: Paul Roark [mailto:paul.roark@...]
> Sent: 09 February 2002 03:30
> To: DigitalB&WPrint
> Subject: [Digital BW] Re: Jon Cones Inks vs MIS inks?
>
>
> Phil,
>
> You wrote:
>
> >The inks may be compatible and interchangeable, as many people on this
> >list have found, but one major difference is that with the Cone system
> >you get tech support, ...
>
> How much tech support is needed for the inks v. the software?  I think the
> only tech support I ever required was software-related, and that should be
> there if one uses the Piezo software, regardless of the inks used.
>
> If tech support is needed for inks, why?  Sure, there may be general
> questions about the best practices with respect to pigments in order to
> avoid problems and get good results, but what does Cone Editions
> supply that
> this and other forums don't, as a practical matter, supply to anyone
> regardless of product used?
>
> (This is not intended to be a loaded or rhetorical question.)
>
> Paul
>
>
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>
>