Digital BW, The Print

Hi Jerry,

You have misinterpeted my email, or I have mis-written it!  Seriously, it
isn't my aim to be selective.

As you say, there is much free support available for all systems out there -
but what in that post I was highlighting (or intending to highlight) was
that there were indeed two parts to the Piezography system (software and
ink) and two parts to the MIS offering (curves, or alternate workflows, and
inks). My view is that Inkjetmall / Cone support all their system, MIS are
'just selling the ink' and I suspect that they do not help their users set
up with the Roark or Woolf or whoever's workflows. That was my intended
question! Am I wrong in thinking that? Hence me asking a 'sincere question'
because if I am wrong, then I don't mind admitting it.

To an extent it is irrelevent that there is free support out there... as
there is free support for all systems.

Indeed, defending myself for a moment - I was responding to Paul in that
thread who asked 'How much support do inks need?' to which the answer was
'not alot - but that's not the only part of the equation'.

And if there were any Lyson fans out there!? They wouild probably be saying
"But what you don't say is that your system does not allow for bespoke ICC
profiling" or whatever.

I am amongst many Piezo users or fans have to say that what Paul Roark and
others have done for quad-tone is amazing - especially given that he is not
taking a cut - and I get frustrated 'on his behalf' the few times we see
posts on this list that imply he his personally liable for his curves being
available for particular printers / OS' or otherwise; as if _he_ had sold
them the system or something promising the earth!

So finally, is this a 'platform war'? Well, I personally don't think so. BUT
it Is entirely natural that I should comment and report on the strengths of
the system I use / sell. There are many on this list who will pull me up on
a point where brevity excludes balance. Equally, I and some others are here
to pull MIS / Roark fans up when by ommission they leave an implication that
Piezo is lacking in an area! That is not a war... and as you know - we all
have something positive to say about each other so 'we' are not at war ;)

Take care,
Nij




> -----Original Message-----
> From: meander@... [mailto:meander@...]
> Sent: 09 February 2002 08:19
> To: DigitalBlackandWhiteThePrint@yahoogroups.com
> Subject: RE: [Digital BW] Re: Jon Cones Inks vs MIS inks?
>
>
> >
> >But in fairness to Cone, he does support his software and inks... so you
> >have the choice of support of resellers such as myself, IJM
> support, and /
> >or public forums. Can the same be said of MIS? That's a sincere question!
> >
> >Nij
>
> Nij,
>
> One of the problems with Platform Wars is people develop a selective
> memory. Have you forgotten all the free support given on the Leben
> List from Campfire Dan, Tyler et al for the MIS inks. 3 or 4 years
> ago I recieved a lot of help there. And, JC was also involved. As far
> as I can see there is a hell of lot of free support for ALL inks here
> and on the other lists directly from the users with no punches held.
>
> As far as I know Indelibles have not got their website up yet , but
> an email enquiry from me resulted in an offer to phone me to answer
> all my questions. That is impressive  considering I am in Denmark and
> they in the US.
>
> To imply, especially to newbies, that the only product they will get
> help with is Cone Ink is not quite correct.
> In the end you pays yer money and I think the free support for Cone
> ink and software is included in their price. In reality, I am more
> inclined to believe what the other people say, here in Denmark,
> because I have seen their printers, inks and prints with my own eyes.
>
>
>
> jerry.