Well, it's exactly a year ago today that my old R1800's paper feed mechanism went on the fritz and was not worth repairing. That printer was only a year old. I purchased the uber-fantastic R2400 immediately and guess what? A year later on the DATE, I am now having the same paper feed problem I had with the R1800. I am loading Epson glossy paper - nothing fancy, and it won't load. Troubleshooting was all done. I even changed paper, etc. etc. This now means I will have to dedicate an entire day off with dealing with Epson's customer service and tech support dept (whom I have many many an issue with) in hopes they will just give me a replacement. I have a 2 year extended warranty so they will have to. And just when I was printing out holiday cards and the last of a body of work I just concluded.......... -AnnMarie www.annmarietornabene.net
Message
My gripe with Epson
2008-12-16 by AnnMarie
Attachments
- No local attachments were found for this message.