Hi Ann Marie: I'm curious if the feed rollers are not working, or are they just not grabbing the paper? The wheels have to be clean for any feeding technique to work. I usually take a letter-sized sheet of heavy paper (80# cover, or about 250gsm) and spray about a 3 inch wide strip across the 8.5 inch dimension (toward the middle) with windex, and then run it through the printer a few times. The pre-feed button (press once to feed, and once to send it through). That, combined with a little nudge whiie feeding the paper, should help. Good luck with it, Andrew --------------------------------------------------- Andrew Darlow Editor, The Imaging Buffet http://www.imagingbuffet.com Author, 301 Inkjet Tips and Techniques: An Essential Printing Resource for Photographers - http:// www.inkjettips.com On Dec 16, 2008, at 11:15 AM, AnnMarie wrote: > Well, it's exactly a year ago today that my old R1800's paper feed > mechanism went on the fritz and was not worth repairing. That printer > was only a year old. I purchased the uber-fantastic R2400 immediately > and guess what? A year later on the DATE, I am now having the same > paper feed problem I had with the R1800. I am loading Epson glossy > paper - nothing fancy, and it won't load. Troubleshooting was all > done. I even changed paper, etc. etc. > > This now means I will have to dedicate an entire day off with dealing > with Epson's customer service and tech support dept (whom I have many > many an issue with) in hopes they will just give me a replacement. I > have a 2 year extended warranty so they will have to. > > And just when I was printing out holiday cards and the last of a body > of work I just concluded.......... > > -AnnMarie > www.annmarietornabene.net > > > [Non-text portions of this message have been removed]
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Re: [Digital BW] My gripe with Epson
2008-12-16 by Andrew Darlow
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