Digital BW, The Print

Ann Marie, I feel your pain and am sorry to hear you now have this issue with your 2400. 
It's really inexcusable how slipshod the feed mechanism is on these printers. I never had a 
problem on my old workhorse, the 2200, which I wish I could still use, but I am hooked on 
3mk.

Have you tried cleaning the roller as suggested? Much like Andrew - and many others -  I 
regularly do, though I use water on a lint-free piece of cloth wrapped around my finger. I 
forget which helpful person here recommended that but it does work for a few passes. I 
use a lot of heavy matte papers, and even de-flaking them with a soft cloth before 
printing doesn't seem to help that much (though it does help keep the ink from flaking off 
afterwards.).

I haven't had much luck with epson techs, myself; most people here seem to know Epson 
printers better and usually offer better advice. Good luck....I hope you get your 
replacement with little trouble.

Sarah


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, Andrew Darlow <ad@...> wrote:
>
> Hi Ann Marie:
> 
> I'm curious if the feed rollers are not working, or are they just not  
> grabbing the paper?
> 
> The wheels have to be clean for any feeding technique to work. I  
> usually take a letter-sized sheet of heavy paper (80# cover, or about  
> 250gsm) and spray about a 3 inch wide strip across the 8.5 inch  
> dimension (toward the middle) with windex, and then run it through  
> the printer a few times. The pre-feed button (press once to feed, and  
> once to send it through). That, combined with a little nudge whiie  
> feeding the paper, should help.
> 
> Good luck with it,
> 
> Andrew
> ---------------------------------------------------
> Andrew Darlow
> Editor, The Imaging Buffet
> http://www.imagingbuffet.com
> Author, 301 Inkjet Tips and Techniques:
> An Essential Printing Resource for Photographers - http:// 
> www.inkjettips.com
> 
> 
> 
> 
> On Dec 16, 2008, at 11:15 AM, AnnMarie wrote:
> 
> > Well, it's exactly a year ago today that my old R1800's paper feed
> > mechanism went on the fritz and was not worth repairing. That printer
> > was only a year old. I purchased the uber-fantastic R2400 immediately
> > and guess what? A year later on the DATE, I am now having the same
> > paper feed problem I had with the R1800. I am loading Epson glossy
> > paper - nothing fancy, and it won't load. Troubleshooting was all
> > done. I even changed paper, etc. etc.
> >
> > This now means I will have to dedicate an entire day off with dealing
> > with Epson's customer service and tech support dept (whom I have many
> > many an issue with) in hopes they will just give me a replacement. I
> > have a 2 year extended warranty so they will have to.
> >
> > And just when I was printing out holiday cards and the last of a body
> > of work I just concluded..........
> >
> > -AnnMarie
> > www.annmarietornabene.net
> >
> >
> > 
> 
> 
> 
> 
> 
> [Non-text portions of this message have been removed]
>