Dear Andrew - Thank you so much for your advice. It seemed to have worked! I was dreading the idea of spending my day off on hold with Epson, not to mention the thought of needing a new printer. In all of the years I have had printers, I never thought of such an obvious fix. Thank you again, so much! AnnMarie - In DigitalBlackandWhiteThePrint@yahoogroups.com, Andrew Darlow <ad@...> wrote: > > Hi Ann Marie: > > I'm curious if the feed rollers are not working, or are they just not > grabbing the paper? > > The wheels have to be clean for any feeding technique to work. I > usually take a letter-sized sheet of heavy paper (80# cover, or about > 250gsm) and spray about a 3 inch wide strip across the 8.5 inch > dimension (toward the middle) with windex, and then run it through > the printer a few times. The pre-feed button (press once to feed, and > once to send it through). That, combined with a little nudge whiie > feeding the paper, should help. > > Good luck with it, > > Andrew > --------------------------------------------------- > Andrew Darlow > Editor, The Imaging Buffet > http://www.imagingbuffet.com > Author, 301 Inkjet Tips and Techniques: > An Essential Printing Resource for Photographers - http:// > www.inkjettips.com > > > > > On Dec 16, 2008, at 11:15 AM, AnnMarie wrote: > > > Well, it's exactly a year ago today that my old R1800's paper feed > > mechanism went on the fritz and was not worth repairing. That printer > > was only a year old. I purchased the uber-fantastic R2400 immediately > > and guess what? A year later on the DATE, I am now having the same > > paper feed problem I had with the R1800. I am loading Epson glossy > > paper - nothing fancy, and it won't load. Troubleshooting was all > > done. I even changed paper, etc. etc. > > > > This now means I will have to dedicate an entire day off with dealing > > with Epson's customer service and tech support dept (whom I have many > > many an issue with) in hopes they will just give me a replacement. I > > have a 2 year extended warranty so they will have to. > > > > And just when I was printing out holiday cards and the last of a body > > of work I just concluded.......... > > > > -AnnMarie > > www.annmarietornabene.net > > > > > > > > > > > > [Non-text portions of this message have been removed] >
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Re: [Digital BW] My gripe with Epson
2008-12-18 by AnnMarie
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