Digital BW, The Print

----- Original Message -----
From: "pixikon" <pixikon@...>
To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
Sent: Thursday, August 29, 2002 9:11 PM
Subject: [Digital BW] Re: Fw: [piezoBW] PiezoTone News


You're right, those are certainly impressive words

and we should remember that there usually 2 sides to every story.

Sandy


--- In DigitalBlackandWhiteThePrint@y..., "Julian Thomas"
<julianthomas@t...> wrote:
> I am VERY impressed with how quickly IJM is now able to adapt to
changes.
> One of the problems for me before was that they were stuck with the
sundance
> inks... from the Piezo list...
>
> Julian
> ----- Original Message -----
> From: "Jon Cone" <piezobw@c...>
> To: <piezography3000@y...>
> Cc: <piezobwpro@y...>
> Sent: Thursday, August 29, 2002 7:49 PM
> Subject: [piezoBW] PiezoTone News
>
>
>
> PiezoTone News
>
>
>
> Dear Piezographers,
>
> Thank you for your enthusiasm for our new PiezoTone inks! Really,
you have
> yourselves to thank because they are a result of our commitment to
your
> satisfaction. We work tirelessly to create the \ufffdperfect ink\ufffd
and
your
> feedback and comments play a huge part in attaining that goal.
>
> We were unable to influence the manufacturer (Sundance) of the
original
> PiezoBW ink to make formula changes for the better so we made our
own. We
> are making great strides now that we have control over the
manufacturing
> process and a team of ink chemists on our side. We are producing
the inks in
> small batches in order to respond quickly to correct or adjust the
formulas
> as the inks gain widespread use after considerable alpha and beta
testing.
>
> As a small, artful, ink developer and manufacturer we are able to
respond
> quickly to problems and customer needs as well as devise and
implement
> creative solutions for our industry.
>
> We continue to appreciate your patronage and welcome your comments!
>
>
>
> Testing Lab \ufffd How it is Equipped and Guidelines for Effective
Feedback
>
> Cone Editions built and shares with Inkjetmall a state-of-the-art
testing
> lab. We have an EPSON 7500, 3 EPSON 7000, 1 EPSON 9000, 15 EPSON
860, 6
> EPSON 1160, 6 EPSON 1200, 4 EPSON 1280, 7 EPSON 3000. All of which
are
> dedicated to ink testing. We have tons of other EPSONs which are
used for
> other purposes. We are armed and we are dangerous! This is an
awesome
> testing facility. So when a problem arises we are able to mobilize
a small
> army of printers to test both cartridge and CIS form and with 4
inks... Not
> a quick check!
>
> Please understand that not every issue that comes up is related to
the inks.
> Often it is a singular hardware issue, or a pattern of hardware
issues in
> multiple printers. It is difficult for us to ascertain if it is
exactly ink
> specific, or if changing a formula, or a component of the delivery
system,
> is necessary to make it compatible in a greater number of printers
which are
> at a lower standard than other printers. Or if it is simply broke!
But that
> is our job and we are on it 24/7. It is in our best interest (yours
and
> ours) that we investigate all issues, so please do not reserve
comments if
> you see a pattern affecting others that you are also experiencing.
The other
> side of that coin is for you to exhaust technical and maintenance
issues
> before pronouncing cause and effect relationships. Avoid having us
spend
> time on things that mysteriously clear up or go away. Keep us
chasing only
> legitimate issues, and we will evolve these inks continuously.
>
>
>
> PiezoTone Selenium Tone Reports of Bluish Cast
>
> PROBLEM: A bluish cast being printed in the highlights using
Selenium inks.
> We were not seeing these results in our lab, but the prints sent in
by users
> confirmed that it was happening to more than one. It seems to be
related
> mostly to the 1280 cartridge.
>
> ACTION: We sent a quantity of each cartridge pre-filled to our ink
chemists
> who performed scientific analysis to determine if there was anything
> physical happening within the cartridges themselves that might be
affecting
> the inks.
>
> No problems with the Selenium 1160 & 860 cartridges. Some of the
cartridges
> for the 1200 have a slight separation of the two different color
pigments
> inside and outside of the sponge. The bluish pigment is coming more
inside
> the sponge and hence some printed bluish effect. But the 1280
cartridges
> have serious problems and are absorbing much of the carbon while
releasing
> much of the color pigments. This, of course, is unacceptable.
>
> Because cartridges are purchased by ink filling houses by the tons
and are
> often different each time they are ordered, we do not have control
over this
> issue. We can have the chemists increase the dispersion stability
or we can
> change the sponge material. Changing the dispersion stability may
not affect
> all known cartridge designs and sponge materials. So we have
decided to have
> our own cartridge manufactured with a sponge material that is
appropriate to
> carbon pigment inks. Additionally, we will assure that the
breathing holes
> are always of the right size and shape. The vacuum and breathing of
a
> cartridge is often the single most reason for banding in a printer.
>
> We will also change the dispersion stability of the formula because,
> although we do not advise customers to do their own cartridge
refilling, we
> know that some will always choose to buy the bulk bottles and fill
their
> own, or use CIS systems which might use a variety of cartridge
designs.
> Because there is no way to guarantee the stability and manufacture
of empty
> virgin cartridges made by everyone in the world, we will do what we
can to
> safeguard our customers who choose to make their own pre-filled
cartridges
> or run varying CIS systems. We will also supply our CIS
manufacturers with
> these special cartridges so that they can make products more
adaptable to a
> pure pigment ink industry. We vow not to pass on the costs of this
> manufacture to our end users, and we believe that we will still be
able to
> lower our ink costs when we go to large production runs! (read my
lips! no
> new taxes!)
>
> We plan to implement a replacement program for the 1200 and 1280
cartridges,
> whether the end-user is affected or not so that we can assure
consistency in
> the product. We will send these out as soon as available in late
September.
> If you like the bluish effect, you might stock up, but these would
be inks
> without the fade resistance and longevity that we intended, so hold
off if
> that is an important quality.
>
>
>
> PiezoTone Carbon Sepia
>
> Carbon is a pigment which is a very dark brown color. Carbon black
is not
> very dark. It is also a pigment which is difficult to manufacture
into an
> ink on its own. Most manufacturers need to incorporate other
dyestuff or
> pigments to aid in dispersion and suspension. We have found a way
to produce
> a carbon\ufffdonly ink by careful shaping and filtering which
produces the
> PiezoTone Carbon Sepia inks. They do not have any additional
dyestuff or
> pigments for color. The result is an ink with the highest stability
and
> longevity possible. This was our goal when we decided to replace
the strong
> co-solvents normally associated with inkjet inks with a much more
inert
> solution. Stability is also affected by the solvent which the
pigment is
> dispersed in.
>
> The Carbon Sepia PiezoTones are printing very beautifully on
different
> papers, ranging from the platinum palladium look to the look of
sepia. We
> are going to have to publish a color chart for this ink in regards
to paper.
> It is that complex! We are, perhaps, the most excited about this
ink in
> terms of its longevity potential and its ability to imitate such a
wide
> variety of tones. This ink will be released only in the new
cartridge
> design. Release date is now late September (better safe than sorry).
>
>
>
> PiezoTone Cool Neutral
>
> Now that we are redesigning cartridges, PiezoTone Cool Neutral is
going back
> to the chemists for a color change. After recently reviewing the
color of
> other cool monochromatic inks we have decided that these other inks
are
> arguably too cool for our tastes and we are going to have a bit
better
> separation from similar products by being more neutral on the cool
side,
> rather than being cool blue on the neutral side. We are convinced
that
> looking photographic is essential. These new inks will also be
released late
> September and only in the new cartridge designs.
>
>
>
>
> Best regards,
>
>
>
> Jon Cone
> Piezography Brand Inks and Software
>
>
>
> To unsubscribe, send an email to:
> piezography3000-unsubscribe@e...
>
> InkjetMall.com now offers the lowest prices on the Internet on all
popular
> papers for PiezographyBW!
> http://www.inkjetmall.com/store/products.html
>
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