Re: Sound of Silence, 4 Martin & Bernd
2002-09-26 by Vincent Orlando
I thought I read yesterday you were going to stop this nonsence Vinny http://www.wulfsden.com --- In DigitalBlackandWhiteThePrint@y..., "Editor P.O.V. Image Service" <editor@p...> wrote: > Martin and Bernd; > > Remember finding out that Santa Claus was really your parents?.. > Whatever you felt, it created an emotional reaction.. > > This whole saga with the Piezotones/R9/Sundance/Cone/InkJetMall is not > that different (of course much more is at stake).. > > Here we are, a bunch artists, creating art, worried about our > reputations, sending our art "our children as it were" into the world > with our reputation hanging in the balance... > > For years Jon Cone has undeniably been the driving force behind > InkJetMall and Cone editions.. They have done and probably will continue > to do great things for the niche market. > > But, at the same time, Jon clearly engendered a belief amongst the > members of that market, through advertising, interviews, onlist > comments, even attacks on dissenters, that some of the trade mark > (figuratively, not literally) products that he old were owned by and > essentially developed by Conetech et.al. > > Then it becomes clear that he is essentially rebranding the products of > others -- not only that, but that key products are going to be > incompatible with new offerings as a inherent result of problems in his > continued rebranding... We knew he rebranded media/paper, but not his > Flagship Piezo inks and driver.. Is it any surprise that many feel duped > or disillusioned? > > Witnessing the debates on this list about platform, OS, realism vs > abstraction, print resolution, file resolution, and on and on, it is > readily apparent how passionate we are as both consumers and artists... > (Even if we weren't passionate, 60 "show prints" now essentially > useless - except to see how fast the black fades - would drive any > artist bonkers - Jon should not only replace the inks and materials > Bernd used, as Cone Editions AFAIK makes prints, once they "fix" the > blacks, IMHO they should personally reprint Bernd's Images from files > for him -- why should Bernd have to expend all that time and effort a > second time, when he relied on Jon's reputation and product?) We stake > out a position and tie our art and emotion into it. So, the strength of > opinion on this is to be expected. > > My OPINION is that is seems as if the Piezotone inks were rushed to > market before sufficient testing -- something Jon knows better than, > especially after he was one of those giving EPSON heck about the fading > cyan (Conetech would not produce profiles for the 1270 and said it was > essentially impossible to do so b/c its colors shifted) But, I would > bet with R9/Sundance pulling the plug on Jon's signature product he felt > he HAD to get the replacement to market now. Look at how he attacked me > when I mentioned things that could negatively affect the value of his > holdings... Clearly, if he didn't have a replacement for the original > inks and driver, he was going to have a hard time explaining the fact > that his signature offering was missing from the shelves. If this is > the case, Jon "rolled the dice" and got burnt. > > Martin, this IS different from Jon simply being on the bleeding edge to > push product development. As is becoming clear with the > R9/Sundance/Cone insanity, this was a situation where someone was on the > bleeding edge to maintain market positioning, market share, and to > attempt to preserve the image of in-house Piezo products that Jon had so > carefully developed over the years.. Bottom line.. The inks were NOT > ready for prime time and Jon has too much experience not to know that. > > I'm not an attorney, but, legally, I would say that anyone who bought > the inks would have a good argument for Jon or his holdings being 100% > liable for the costs of inks, media, and printing time expended using > them, esp. for commercial projects (you don't think EPSON refunded > orange shift printers, inks, and consumables out of the goodness of > their hearts?). The applicable theory of law will likely be the > "warranty of fitness for use intended." In fact if images fade and > damage an artist's reputation, the artist could conceivably recover for > that damage as well.. Unlike EPSON, Cone, as I understand it, DOES have > an in-house printmaking service which could easily reprint images with > the new inks (yes, it would keep Jon busy for some time - but that's > what one gets for releasing a product that it appears was not full tested) > > I don't think Jon is a bad guy, and I bear him no personal ill will, > even IF I am a mite peeved over him portraying me as a "crackpot"... I > think he has done a great deal, perhaps more than anyone else to advance > the niche market.. But, he, like us all "has feet of clay." The > problem he now suffers, in part, is because he crafted an image that was > beyond reproach.. Now, we find that what is underneath the "Emperor's > robes" is not all we once were led to believe. So be it, business and > art are full of things like this. > > Now, however, the test of Jon's true character will be how he handles > this. So far it is not looking as positive as I would have hoped. Jon > badmouthing others on the Piezo list, attacking me -- none of this is > worthy of the image he strove so long to create... Hopefully, he will > understand this, I am sure coming from me it's not something he will pay > heed to.. But perhaps someone else will be able to get through to him.. > > The reality is the niche market needs more, not less, suppliers. This > debacle and potentially selling off InkJetMall to competitors would not > help that. Just as I told EPSON two years back, in the midst of the > Orange Shift debacle, to come clean, "fess up," and make amends as > needed to rehabilitate their reputation, I would recommend the same to > Jon now.. Honesty and open communication is always the best policy for > real damage control, one needs to redress the problems and make people > believe they will not recur.. (as Bill Clinton learned, ignoring them, > parsing language, and denying will not make them go away and will only
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> stir the pot higher in the long run). > > > Keith > > > </div>