Digital BW, The Print

From: "Shilesh Jani" <shilesh.jani@...>
> Tom,
>
> The warmer paper is more than just Atlex.com as a supplier issue.  I
> was allowed to crack open a box at our local CompUSA store. Same Lot
> Number, same warm paper.  This is just terrible.
>
> Community at large: Is there any way to nip this in the bud? A few
> boxes of poor 8.5 x 11 I can live with - if it spills over to the 13
> x 19 paper............Not good!  Perhaps mass e-mails and calls to
> Epson customer service?
>
> Shilesh

I will definitely participate - as I did with the "logo on the back"
campaign....not that it helped AFAIK. Maybe this is some sort of
production error...it does happen.

At one time I had email address for the product managers (US and
Europe) which should also be included. It is often good to contact as
many departments as possible so the topic comes up in Staff Meetings,
etc. It's also more effective to be professional and yet clear about
the impact of the change.

Anyhow, I'm more than willing to write - email and snail mail - if
anyone has the product managers' or other department contact info, I'd
appreciate it.

Regards,

Linda