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Solving QTR problems

Solving QTR problems

2004-12-31 by Michael Hung

Wow.. so much stuff happened over a dinner when I wasn't looking at
the messages..

First, to resolve problems.. we need to divide and conquer...

The following problems are known.. You are likely to have QTR and
QTRgui installed correctly already..

1, Print at 2880 on certain papers on certain printers... The profiles
are done with 1440 anyway, use 1440.. (Even in the Epson driver, you
cannot select 2880 in all papers)
2, Sheet feed vs roll vs manual feed.. The QTR program IS PRINTING..
just certain setting's wrong and the printer's incorrectly trying to
load paper in the wrong slot. Hopefully we will narrow down the
settings/problems soon together.. 

If you are not having the above problems.. (For example, complaining
about cannot locate file/directory, etc)
- Run Steve's cleanup program
- Reinstall as told by Steve.. and
- Install to C:\Program Files\QuadToneRIP directory. QTR is tiny
anyway, and it likes to be in that directory :). 
- Print from C drive until we can track down why printing doesn't work
in other drives for some people. You just need to save a copy of your
image to C drive.. Since you are likely making a copy in
Photoshop/QImage to 8-bit mode anyway, save it to a temp file in C
drive and print that file..

If none of these works, please post the log files (Like the one that
print when renamed).

Michael

Re: Solving QTR problems -- Good News Update

2004-12-31 by Roy Harrington

Yes, things have been going on while I was out too.

I've been able to isolate two major problems -- 

1) the sheet/roll paper feed problem

2) people with multiple drives are likely to have difficulty.

----------------------------

There are still two known issues that are easily worked around.

1) Only the 1440 resolutions should be used.   2880 and 720 are not
    working and wouldn't be useful with the current profiles anyway.

2) There are some foreign character restrictions.  Some special characters
     are a problem in either the filename or the folder pathname.
     Limiting yourself to standard ascii characters will work around this.

----------------------------

I've sent the info to Stephen and as soon as we can get the simple
fixes in and a new download we should all be a lot happier.

Thanks for your patience.
Roy


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Michael Hung" 
<mhkhung@y...> wrote:
Show quoted textHide quoted text
> 
> Wow.. so much stuff happened over a dinner when I wasn't looking at
> the messages..
> 
> First, to resolve problems.. we need to divide and conquer...
> 
> The following problems are known.. You are likely to have QTR and
> QTRgui installed correctly already..
> 
> 1, Print at 2880 on certain papers on certain printers... The profiles
> are done with 1440 anyway, use 1440.. (Even in the Epson driver, you
> cannot select 2880 in all papers)
> 2, Sheet feed vs roll vs manual feed.. The QTR program IS PRINTING..
> just certain setting's wrong and the printer's incorrectly trying to
> load paper in the wrong slot. Hopefully we will narrow down the
> settings/problems soon together.. 
> 
> If you are not having the above problems.. (For example, complaining
> about cannot locate file/directory, etc)
> - Run Steve's cleanup program
> - Reinstall as told by Steve.. and
> - Install to C:\Program Files\QuadToneRIP directory. QTR is tiny
> anyway, and it likes to be in that directory :). 
> - Print from C drive until we can track down why printing doesn't work
> in other drives for some people. You just need to save a copy of your
> image to C drive.. Since you are likely making a copy in
> Photoshop/QImage to 8-bit mode anyway, save it to a temp file in C
> drive and print that file..
> 
> If none of these works, please post the log files (Like the one that
> print when renamed).
> 
> Michael

Re: Solving QTR problems -- Good News Update

2004-12-31 by esasinkkonen

I´d like to add more positive results: (I changed thread of this
msg)
I have QTR 2.1.c and gui 2.1.7 and they work.
I regret not documenting what I had to do, because after installing
the new versions I had the famous "QTRAnguish"-situation: nothing
seemed to happen. I worked and wondered with the system about
perhaps an hour before it worked.
I saw that file on finnish "tabletop=työpöytä" cannot still
be read
(just like Ukko told). I have changed mails with Roy about this, but
it is not a big problem when you know it. I have my printable files
in a separate folder, not in any of QTR-folders. QTR is on drive C,
printable files on drive F.
I did not restart my computer (WinXP) but I removed the most obvious
QTR-files before using the new installing program. Sorry but I have
a feeling that this was not everything I had to do, just cannot
remember.
I just write this note to give you folks hope with this great
software, I am sure Roy and Stephen will find something that makes
installing more streamlined.
Cheers, Esa--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Roy 
Harrington" <roy@h...> wrote:
> 
> 
> Yes, things have been going on while I was out too.
> 
> I've been able to isolate two major problems -- 
> 
> 1) the sheet/roll paper feed problem
> 
> 2) people with multiple drives are likely to have difficulty.
> 
> ----------------------------
> 
> There are still two known issues that are easily worked around.
> 
> 1) Only the 1440 resolutions should be used.   2880 and 720 are not
>     working and wouldn't be useful with the current profiles 
anyway.
> 
> 2) There are some foreign character restrictions.  Some special 
characters
>      are a problem in either the filename or the folder pathname.
>      Limiting yourself to standard ascii characters will work 
around this.
> 
> ----------------------------
> 
> I've sent the info to Stephen and as soon as we can get the simple
> fixes in and a new download we should all be a lot happier.
> 
> Thanks for your patience.
> Roy
> 
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Michael 
Hung" 
> <mhkhung@y...> wrote:
> > 
> > Wow.. so much stuff happened over a dinner when I wasn't looking 
at
> > the messages..
> > 
> > First, to resolve problems.. we need to divide and conquer...
> > 
> > The following problems are known.. You are likely to have QTR and
> > QTRgui installed correctly already..
> > 
> > 1, Print at 2880 on certain papers on certain printers... The 
profiles
> > are done with 1440 anyway, use 1440.. (Even in the Epson driver, 
you
> > cannot select 2880 in all papers)
> > 2, Sheet feed vs roll vs manual feed.. The QTR program IS 
PRINTING..
> > just certain setting's wrong and the printer's incorrectly 
trying to
> > load paper in the wrong slot. Hopefully we will narrow down the
> > settings/problems soon together.. 
> > 
> > If you are not having the above problems.. (For example, 
complaining
> > about cannot locate file/directory, etc)
> > - Run Steve's cleanup program
> > - Reinstall as told by Steve.. and
> > - Install to C:\Program Files\QuadToneRIP directory. QTR is tiny
> > anyway, and it likes to be in that directory :). 
> > - Print from C drive until we can track down why printing 
doesn't work
> > in other drives for some people. You just need to save a copy of 
your
> > image to C drive.. Since you are likely making a copy in
> > Photoshop/QImage to 8-bit mode anyway, save it to a temp file in 
C
> > drive and print that file..
> > 
> > If none of these works, please post the log files (Like the one 
that
Show quoted textHide quoted text
> > print when renamed).
> > 
> > Michael

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