Digital BW, The Print

Hi everyone,
Since this paper got a rave review in the Photoshop magazine from NAPP, I 
thought it would be worth trying.
I ordered and received some 8.5 x 11 sheets of the Moab, Kokopelli Photo 
Gloss Paper (KPGP) from Inkjet Goodies.
I downloaded and installed the icm file for my 2200 and proceeded to set-up 
Photoshop CS so as to print a colour 8 x 10.
As the print emerged, I could see a very stunning photo developing. Alas, 
not all went well hereafter.
First of all, compared to my usual glossy paper from Tetenal; Ilford and 
Epson; the KPGP offered deeper, richer colour and saturation was 
outstanding. This paper was winning hands down over all my previous prints 
of a test photo I made years ago. I was salivating to produce some B&W 
prints.This never happened.
The KPGP would not finish in the 2200. That is to say, an 8 x 10 printed to 
about 8 x 9.8 inches and then the paper shifted in the printer thus causing 
the last 0.2 inches to smear and print incorrectly.
I tried several settings, no help. I went back to my regular paper with no 
problems at all??
I contacted Inkjet Goodies and Moab with this information:

"At the end of the print, the paper shifts and a couple of black lines come 
out on each print. It appears that the paper is not remaining still while 
the last two passes of the printhead occur. I repeated the effort with 
different images; with hi-speed on and off; with perceptual and saturation 
settings and the song remains the same! I went back and printed the images 
with Tetenal (163 lb. paper ) and  Ilford and no problems. I went through 
every diagnostic; the 2200 is  perfect. "

and this is the advice that they gave me:

"We have consulted with the makers of Moab Paper for a solution to the 
problem you are experiencing.  It's possible that the kokopelli papers are 
not as flat as the others, so while it's exiting the printer, it may be 
putting an upward pressure on the last few centimetres.  This would cause 
the paper to catch any ink that may have accumulated under the print 
carriage.  The best way to solve this is to raise the catching tray a few 
inches.  You can either hold it, or put something under the paper tray that 
will lift it at least 4-6 inches.  The only other possible solution is that 
you are printing borderless, and in that case it may also be catching the 
printhead while it's moving back and forth.  If this is the case there may
not be anything you can do other than not printing borderless.  Please let 
us know if you have any further questions, thanks! "


Well, I tried what they said and to no avail. I was not printing borderless 
prints. I told them and no response for a couple of weeks now.

After 10-15 wasted sheets, I gave up and went back to my normal workflow & 
materials. I never got a complete print!! And, I gave the paper to a friend 
who has an Canon printer. If he has more success than I, I'll let everyone 
know. As for you other 2200 users who may be contemplating the use of KPGP; 
good luck!

Sincerely,
Owen Evans
J.33.3

" Many men stumble across the truth, but most
manage to pick themselves up and continue
as if nothing had happened."
--Winston Churchill--

Owen -

 >The KPGP would not finish in the 2200. That is to say, an 8 x 10 printed to
 >about 8 x 9.8 inches and then the paper shifted in the printer thus causing
 >the last 0.2 inches to smear and print incorrectly.

I initially had a similar problem with my R800 when printing using small 
margins.  What was happening was that when the paper left the control of 
the rollers behind the head, its weight caused the trailing edge to lift 
slightly and the head touched the paper.  The front rollers weren't capable 
of keeping it located properly, causing it to shift and producing the blur 
you're also seeing.  Holding the front of the paper up (by lifting the 
tray) cured the problem.  Perhaps the Moab paper is more "slippery" than 
your usual stock and so more prone to this effect?

Regards
Richard

Hello Richard,
Thankyou for the input. This is almost exactly what I am describing,
happened. I used some masking tape to cause the paper to remain located
properly by raising the catch tray but to no avail. I actually tried to keep
the paper in line using my hand; no luck.
Frustration caused me to pack it in.
Regards,
Owen

Hello Richard,
No, I didn't know the name. I was trying to work through the folks at Inkjet
Goodies and I assumed they contacted the correct folks at Moab. However,
I'll give it a try.
Thanks,
Owen