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IT Supplies mess up ... you have to laugh (or cry)

IT Supplies mess up ... you have to laugh (or cry)

2007-04-10 by Richard Smallfield

Hi,
I ordered three 33' 13" rolls of PremierArt Premium Dual Sided Matte from IT Supplies. 

They quoted Global Express Mail™ (EMS) (3-5 days) US$40.60 for shipping. The shipping charged was actually US$107.54.

And, instead of 3 x 33' rolls, they sent 3 x 100' rolls! So I could have saved a lot on shipping as I only needed 100' of paper.

What on earth can I do with 300' of Premium Dual Sided Matte?

A lot of printing it would seem. Let's hope it is as good a paper as everyone says it is.

Anyone want to buy a mural????

I'll laugh about it once I've paid off my VISA bill with some sales.

Richard
--
http://smallfield.vze.com
http://photos.smallfield.vze.com (Photos web site)
http://warkworth.vze.com/ (Warkworth photo essay)
http://picasaweb.google.com/rsmallfield/ (Recent work) 

   "Any fool can criticize, condemn, and complain 
   - and most fools do."
   --Dale Carnegie

Re: IT Supplies mess up ... you have to laugh (or cry)

2007-04-10 by colossal-man

You shouldn't be responsible for the extra charges and IT should fix 
their mistake. I would have to do the same thing if I made that kind 
of error with one of my paper customers.

Mike Pach
AdventureCam Photo
adventurecamphoto.com


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, Richard 
Smallfield <r.smallfield@...> wrote:
>
> Hi,
> I ordered three 33' 13" rolls of PremierArt Premium Dual Sided 
Matte from IT Supplies. 
> 
> They quoted Global Express Mail™ (EMS) (3-5 days) US$40.60 for 
shipping. The shipping charged was actually US$107.54.
> 
> And, instead of 3 x 33' rolls, they sent 3 x 100' rolls! So I could 
have saved a lot on shipping as I only needed 100' of paper.
> 
> What on earth can I do with 300' of Premium Dual Sided Matte?
> 
> A lot of printing it would seem. Let's hope it is as good a paper 
as everyone says it is.
Show quoted textHide quoted text
> 
> Anyone want to buy a mural????
> 
> I'll laugh about it once I've paid off my VISA bill with some sales.
> 
> Richard
> --
> http://smallfield.vze.com
> http://photos.smallfield.vze.com (Photos web site)
> http://warkworth.vze.com/ (Warkworth photo essay)
> http://picasaweb.google.com/rsmallfield/ (Recent work) 
> 
>    "Any fool can criticize, condemn, and complain 
>    - and most fools do."
>    --Dale Carnegie
>

Re: [Digital BW] Re: IT Supplies mess up ... you have to laugh (or cry)

2007-04-11 by Richard Smallfield

I just checked my Visa account and they only charged me for 100 feet of paper plus postage - so well done IT Supplies.

I now have enough paper (300 feet) to last a VERY long time!

Richard
--
http://smallfield.vze.com
http://photos.smallfield.vze.com (Photos web site)
http://warkworth.vze.com/ (Warkworth photo essay)
http://picasaweb.google.com/rsmallfield/ (Recent work) 

   "Why don't you write books people can read?" 
   --Nora Joyce to her husband James (1882-1941)

Re: [Digital BW] Re: IT Supplies mess up ... you have to laugh (or cry)

2007-04-11 by Bruce Watson

Richard Smallfield wrote:
> I just checked my Visa account and they only charged me for 100 feet of paper plus postage - so well done IT Supplies.
>
> I now have enough paper (300 feet) to last a VERY long time!
>
> Richard
Oh come on Richard. Do the right thing. Call them and help them correct 
the mistake. The paper's not free; somebody has to pay for it. 
Somebody's job could be on the line. Call them and tell them. You'll 
sleep better.
--
Bruce Watson

Re: [Digital BW] Re: IT Supplies mess up ... you have to laugh (or cry)

2007-04-11 by Debbi

I wouldn't brag about that. It just makes you look small
Debbi
Show quoted textHide quoted text
>I just checked my Visa account and they only charged me for 100 feet 
>of paper plus postage - so well done IT Supplies.
>
>I now have enough paper (300 feet) to last a VERY long time!
>
>Richard
>--
>http://smallfield.vze.com
>http://photos.smallfield.vze.com (Photos web site)
>http://warkworth.vze.com/ (Warkworth photo essay)
>http://picasaweb.google.com/rsmallfield/ (Recent work)

Re: [Digital BW] Re: IT Supplies mess up ... you have to laugh (or cry)

2007-04-12 by Richard Smallfield

At 11:21 AM Thursday 4/12/2007, you wrote:
>Oh come on Richard. Do the right thing. Call them and help them correct 
>the mistake. 

I told them about it as soon as the paper arrived.

Richard

--
http://smallfield.vze.com
http://photos.smallfield.vze.com (Photos web site)
http://warkworth.vze.com/ (Warkworth photo essay)
http://picasaweb.google.com/rsmallfield/ (Recent work) 

   "Seven days without laughter makes one weak."
   --Mort Walker

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