Problem with R2400 -Ink Unavailable
2009-03-03 by Guru Guhan Gunaratnam
Hello, I¹ve been using an R2400 happily with MIS inks for the last couple ye ars. I have been away for six months (printer hasn¹t been being used)... And I have just finished refilling and resetting all my carts. For some reason, the red light above the yellow cart wont go off. I have reset the chips (got a green light) and re-inserted the cart. The problem persists and I have done it a number of times. I can¹t perform a head cleaning/ alignment because the driver says the cart is empty. The chip reader on the printer looks clean (no ink or debris on it), but I have not attempted to clean it. Any help is greatly appreciated. Thank you [Non-text portions of this message have been removed]