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Doepfer

Index last updated: 2026-04-29 00:15 UTC

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Re: Thomann Customer Service

2009-01-29 by Keld Sørensen

Well I had the same problem - not getting any response from them - but 
when i send an e-mail to all departments - they responded. Not very 
polite of me i know - but it worked. (I was getting fed up with first 
no shipping as they were busy - then no e-mail as they were still busy)

Keld

--- In Doepfer_a100@yahoogroups.com, "aesoteric@..." <aesoteric@...> 
wrote:
>
> Hey all, 
> 
> Slightly off topic (but related) - has anyone here dealt with Thomann
> before? I've got a poorly A100 suitcase and A199 that we bought from
> Thomann a few weeks back. I've been trying to get hold of them for
> about a week now - I've sent several emails, but they *still* haven't
> got back to me. 
> 
> I know they are a big company, so are probably very busy, but surely
> five working days is enough time to get back to someone? Isn't it?
> Should I be more patient?
> 
> TJ
>

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