Well I had the same problem - not getting any response from them - but when i send an e-mail to all departments - they responded. Not very polite of me i know - but it worked. (I was getting fed up with first no shipping as they were busy - then no e-mail as they were still busy) Keld --- In Doepfer_a100@yahoogroups.com, "aesoteric@..." <aesoteric@...> wrote: > > Hey all, > > Slightly off topic (but related) - has anyone here dealt with Thomann > before? I've got a poorly A100 suitcase and A199 that we bought from > Thomann a few weeks back. I've been trying to get hold of them for > about a week now - I've sent several emails, but they *still* haven't > got back to me. > > I know they are a big company, so are probably very busy, but surely > five working days is enough time to get back to someone? Isn't it? > Should I be more patient? > > TJ >
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Re: Thomann Customer Service
2009-01-29 by Keld Sørensen
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