QTR-Quadtone RIP

I have an Epson 4880, a Mac, OS X 10.8.5 and CS6.


I have not had this problem, but the things I would double check would be:


1) Does rebooting help? If it doesn't, then the OEM routines have changed something stored on disk, and this needs to be tracked down. If it *does* help, then the OEM printing routines are interfering "on the fly", and you need to neutralize them in some way. . .


2) Make sure you have quit the OEM driver program that pops up when colour printing.


3) Compare the Activity Monitor list of processes when QTR has succeeded with the list when it has failed.  (Save the list by using File > Print > PDR in Activity Monitor.)


4) Is there any "helper" or "backgrounder" or "agent" process for Epson? If there is, Force Quit it. . . .


5) Try Force Quitting *any* process that might be related to printing, including "printtool". (It will be reloaded when needed.)






On 2013-10-09, at 8:57 PM, <tyler@...<mailto:tyler@tylerboley.com>>
 wrote:








well I'm going to keep hammering away at this because it's become an ongoing problem. So he reinstalled QTR and made a good print, worked. Then made a few color prints with the OEM driver, then went back to B&W and tried to make another print with QTR. This is within minutes of the reinstall, the good print, etc.


This time, same "error" again..


He's about had it.



No ideas here?


Thanks,


Tyler