I reviewed my notes. I did NOT get an error message, but the preview thumbnail was blank. When I downsampled the image from 720 to 360, I got the preview. FYI the original tif (before sampling) was 12240 x 7920 (170 MB). It did not contain alpha channels or layers.
I've been wondering what the issue could be here. I've looked for an error message that is
similar to the subject line and can't find any. If you have the exact message I';d like to see it.If the error comes before you hit Print its probably in the QTRgui frontend, but if after Printthen it would likely be in print engine. Anyway exactly when the message comes up would be useful too.I can't think of any particular reason why re-sampling would make a difference except you justhave a different file so something unknown is making the difference. It seems like it happensmore will big files but if anyone gets a small enough file to fail consistently I'd like to try it here.As long as I have some Windows users here, I have some new windows software that I'd liketo beta test with QTR users that use it regularly. Let me know by direct email if you are interested.Roy