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Re: Error Message concerning TIFF Bitmap Buffer

2018-08-26 by brian_downunda@...

It's definitely in the QTRGui front end. Sometimes the message appears quickly, but for large files not cached by the OS it's slower to appear. It's fairly clear from its behaviour when it works correctly that it's trying to process the image in order to display the thumbnail in the upper right and it can't. As I said in an earlier post, when it happens I seem to be able to "solve" it by reducing the number of pixels. The Mb size seems not to have any direct impact, i.e. the TIFF can be full of layers and masks, so long as the pixel count isn't too high.

The fact that it comes and goes on an otherwise unattended PC is the really weird thing. So I can't send you a file that does it consistently. I'll email you a screen grab. I'm definitely up for new Windows s/w.


---In QuadtoneRIP@yahoogroups.com, <roy@...> wrote :

I've been wondering what the issue could be here. I've looked for an error message that is
similar to the subject line and can't find any. If you have the exact message I'd like to see it.
If the error comes before you hit Print its probably in the QTRgui frontend, but if after Print
then it would likely be in print engine. Anyway exactly when the message comes up would be useful too.

I can't think of any particular reason why re-sampling would make a difference except you just
have a different file so something unknown is making the difference. It seems like it happens
more will big files but if anyone gets a small enough file to fail consistently I'd like to try it here.

As long as I have some Windows users here, I have some new windows software that I'd like
to beta test with QTR users that use it regularly. Let me know by direct email if you are interested.

Roy

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