QTR-Quadtone RIP

I'm having a similar problem, but with QTR 2.4.3 and XP Pro.

My Highlights are all gray, instead of white and the shadows are 
muddy.  I too have run every known nozzle cleaning and re-alignment 
routine two, all without success.

There is obviously some setting I'm setting incorreclty.

Any help would be appreciated.

RWBooneSR