Hello QTR users,
I am trying to make my first print using QTR. The printer gives an error
the process usb stopped unexpectedly with status 64.
I had this problem with printing to the epson 1290 prior to using QTR
since moving this old printer to my new mac mini (intel processor)
Running PS3 in rossetta allowed me to access all the printing options
and get the printer working but this solution is not working for QTR
I also tried running QTR in rossetta by locating the printer way
down in HD/Users/homefolder/Library/Printers/Quad1290-K6 and using
the get info command to set the printer to open in rossetta.
From the diagnostic utility
> DEBUG: Unable to load USB class driver (-9664), using generic class
> driver instead
> direct usb "Unknown" "USB Printer (usb)"
> direct usb://Unknown/Unknown?location=fd530000 "Unknown Unknown"
> "Unknown"
> direct usb://EPSON/Stylus%20Photo%201290?serial=W74240202051602100
> "EPSON Stylus Photo 1290" "Stylus Photo 1290"
and later:
> Unable to open USB Printing Class port: No such file or directory
caught my eye, but I don't know where to go next.
Please help.
Regards,
John
Here is my system info and a dump from the diagnostic utility.
QTR v2.4.3
Photoshop version CS3
System Version: Mac OS X 10.4.10 (8R2218)
Hardware Overview:
Model Name: Mac mini
Model Identifier: Macmini1,1
Processor Name: Intel Core Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MM11.0055.B08
SMC Version: 1.3f4
Last login: Mon Aug 13 09:32:10 on ttyp1
Welcome to Darwin!
mini-at-9a:~ johnbreedlove$ /Volumes/QTRIP2.4/
DiagnosticScript.command; exit
********************************************************************
**** QuadToneRIP 2.4.3 Diagnostic Script --- Save Output for Analysis
****
********************************************************************
Mon Aug 13 10:46:02 ICT 2007
**** System Info ****
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007;
root:xnu-792.22.5~1/RELEASE_I386
**** Printer Info ****
scheduler is running
system default destination: Quad1290-K6
device for AdobePDF8: pdf800://distiller/
device for asd: lpd:///
device for EPSON1290: ///dev/null
device for hp_LaserJet_1010: ///dev/null
device for hp_LaserJet_1010_gutinprint: usb://Hewlett-Packard/hp%
20LaserJet%201010?serial=00CNFG425984
device for Quad1290-K6: usb://EPSON/Stylus%20Photo%201290?
serial=W74240202051602100
device for Stylus_Photo_1290: usb://EPSON/Stylus%20Photo%201290?
serial=W74240202051602100
AdobePDF8 accepting requests since Jan 01 00:00
asd accepting requests since Jan 01 00:00
EPSON1290 accepting requests since Jan 01 00:00
hp_LaserJet_1010 accepting requests since Jan 01 00:00
hp_LaserJet_1010_gutinprint accepting requests since Jan 01 00:00
Quad1290-K6 accepting requests since Jan 01 00:00
Stylus_Photo_1290 accepting requests since Jan 01 00:00
printer AdobePDF8 is idle. enabled since Jan 01 00:00
printer asd disabled since Jan 01 00:00 -
The process "lpd" stopped unexpectedly with status 1
printer EPSON1290 is idle. enabled since Jan 01 00:00
printer hp_LaserJet_1010 is idle. enabled since Jan 01 00:00
printer hp_LaserJet_1010_gutinprint now printing
hp_LaserJet_1010_gutinprint-79. enabled since Jan 01 00:00
Printer not responding
printer Quad1290-K6 disabled since Jan 01 00:00 -
The process "usb" stopped unexpectedly with status 64
printer Stylus_Photo_1290 is idle. enabled since Jan 01 00:00
asd-45 johnbreedlove 35840 Thu Jul 26 10:02:15
2007
hp_LaserJet_1010_gutinprint-79 johnbreedlove 183296 Mon Aug 13
09:28:04 2007
Quad1290-K6-86 johnbreedlove 654336 Mon Aug 13 10:44:38
2007
**** QTR Programs ****
/usr/local/bin
Quad.pm* qcurve* qgamma* qmerge*
quadcurves*
qacv* qdensity* qgraph* qpart*
quadprofile*
qacvraw* qdiff* qlimit* qplot*
qadd* qdotgain* qline* qspline*
/usr/libexec/cups/filter
quadtoneprint* quadtoprinter*
**** Plugin Programs ****
total 0
drwxrwxr-x 3 root admin 102 May 31 13:30 AdobePDFPDE800.plugin
drwxr-xr-x 3 johnbree admin 102 May 24 2006 QuadTone.plugin
**** QTR Printer Descriptions ****
/usr/share/cups/model/C
escp2-10000-quad.ppd.gz escp2-870-quad.ppd.gz
escp2-1160-quad.ppd.gz escp2-890-quad.ppd.gz
escp2-1200-quad.ppd.gz escp2-9000-quad.ppd.gz
escp2-1270-quad.ppd.gz escp2-9500-quad.ppd.gz
escp2-1280-quad.ppd.gz escp2-9600-quad.ppd.gz
escp2-1290-quad.ppd.gz escp2-980-quad.ppd.gz
escp2-2000-quad.ppd.gz escp2-9800-quad.ppd.gz
escp2-2100-quad.ppd.gz escp2-EX-quad.ppd.gz
escp2-2200-quad.ppd.gz escp2-R1800-quad.ppd.gz
escp2-3000-quad.ppd.gz escp2-R200-quad.ppd.gz
escp2-4000-quad.ppd.gz escp2-R220-quad.ppd.gz
escp2-4800-quad.ppd.gz escp2-R2400-quad.ppd.gz
escp2-7000-quad.ppd.gz escp2-R300-quad.ppd.gz
escp2-7500-quad.ppd.gz escp2-R320-quad.ppd.gz
escp2-7600-quad.ppd.gz escp2-R340-quad.ppd.gz
escp2-7800-quad.ppd.gz escp2-R800-quad.ppd.gz
escp2-860-quad.ppd.gz
**** QTR Profiles ****
K6-2880-BradfordRBrightW.quad K6-2880-IPCanvas.quad
K6-2880-BradfordRBrilliantWD.quad K6-2880-IPPictRagCool.quad
K6-2880-BradfordRNaturalW.quad K6-2880-IPPictRagWarm.quad
K6-2880-EpEnhancedMatte.quad K6-2880-IPPrintPlusM.quad
K6-2880-EpMatteHW.quad K6-2880-IPVelvet.quad
K6-2880-HanAlbrechtDurer.quad K6-2880-InnovaColdPressArt.quad
K6-2880-HanArtProof.quad K6-2880-InnovaPhotoFibaP.quad
K6-2880-HanEtching.quad K6-2880-InnovaPhotoSmoothC.quad
K6-2880-HanPhotoRag.quad K6-2880-InnovaSoftTexArt.quad
K6-2880-HanPhotoRagBrtW.quad K6-2880-LgnSomersetPEnhVel.quad
K6-2880-HanPhotoRagSatin.quad K6-2880-MoabEntradaFABW.quad
K6-2880-HanWhiteVelvet.quad K6-2880-MoabEntradaFANat.quad
K6-2880-HanWilliamTurner.quad K6-2880-MoabKayentaPhotoM.quad
**** USB connections ****
-rwxr-xr-x 1 root wheel 66456 Apr 28 2006 /usr/libexec/cups/
backend/usb
DEBUG: Unable to load USB class driver (-9664), using generic class
driver instead
direct usb "Unknown" "USB Printer (usb)"
direct usb://Unknown/Unknown?location=fd530000 "Unknown Unknown"
"Unknown"
direct usb://EPSON/Stylus%20Photo%201290?serial=W74240202051602100
"EPSON Stylus Photo 1290" "Stylus Photo 1290"
**** CUPS Info ****
W [13/Aug/2007:10:39:00 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:39:15 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:39:30 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:39:45 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:40:00 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:40:15 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:40:30 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:40:45 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:41:00 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:41:16 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:41:31 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:41:46 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:42:01 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:42:16 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:42:31 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:42:46 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:43:01 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:43:17 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:43:32 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:43:47 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:44:02 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:44:17 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:44:32 +0700] [Job 79] Printer not responding
I [13/Aug/2007:10:44:38 +0700] Adding start banner page "none" to job
86.
I [13/Aug/2007:10:44:38 +0700] Adding end banner page "none" to job 86.
I [13/Aug/2007:10:44:38 +0700] Job 86 queued on 'Quad1290-K6' by
'johnbreedlove'.
I [13/Aug/2007:10:44:38 +0700] Started filter /usr/libexec/cups/
filter/cgpdftoraster (PID 1306) for job 86.
I [13/Aug/2007:10:44:38 +0700] Started filter /usr/libexec/cups/
filter/quadtoneprint (PID 1307) for job 86.
I [13/Aug/2007:10:44:38 +0700] Started backend /usr/libexec/cups/
backend/usb (PID 1308) for job 86.
N [13/Aug/2007:10:44:38 +0700] [Job 86] : QuadToneRIP: using curve
K6-2880-HanPhotoRag
N [13/Aug/2007:10:44:38 +0700] [Job 86] : QTR using curve file
K6-2880-HanPhotoRag
N [13/Aug/2007:10:44:38 +0700] [Job 86] : HWResolution = [ 720 720 ]
N [13/Aug/2007:10:44:38 +0700] [Job 86] : ImagingBoundingBox = [ 9 9
577 824 ]
N [13/Aug/2007:10:44:38 +0700] [Job 86] : Margins = [ 0 0 ]
N [13/Aug/2007:10:44:38 +0700] [Job 86] : PageSize = [ 595 842 ]
N [13/Aug/2007:10:44:38 +0700] [Job 86] : cupsWidth = 5770
N [13/Aug/2007:10:44:38 +0700] [Job 86] : cupsHeight = 8240
N [13/Aug/2007:10:44:38 +0700] [Job 86] : stp_get_resolution(v) |2880|
N [13/Aug/2007:10:44:38 +0700] [Job 86] : stp_get_dither_algorithm(v)
|Ordered|
N [13/Aug/2007:10:44:38 +0700] [Job 86] : GIMP-PRINT w=595 l=9 r=586
h=842 t=833 b=9
N [13/Aug/2007:10:44:38 +0700] [Job 86] : GIMP-PRINT w=5770 l=90
r=90 h=8240 t=90 b=90
E [13/Aug/2007:10:44:39 +0700] [Job 86] Unable to open USB Printing
Class port: No such file or directory
E [13/Aug/2007:10:44:39 +0700] PID 1308 stopped with status 64!
I [13/Aug/2007:10:44:39 +0700] Hint: Try setting the LogLevel to
"debug" to find out more.
W [13/Aug/2007:10:44:47 +0700] [Job 79] Printer not responding
I [13/Aug/2007:10:44:48 +0700] Saving printers.conf...
W [13/Aug/2007:10:45:02 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:45:17 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:45:33 +0700] [Job 79] Printer not responding
W [13/Aug/2007:10:45:48 +0700] [Job 79] Printer not responding
********************************************************************
**** QuadToneRIP Diagnostic Script --- Save Output for Analysis ****
********************************************************************
logout
[Process completed]
[Non-text portions of this message have been removed]Message
epson1290 on mac intel 10.4 "process usb stopped unexpectedly with status 64"
2007-08-13 by John Breedlove