QTR-Quadtone RIP

I have been printing step tablet (digital negs) for the past week to an Epson 7900. Today QTR prints a single pass, stops, then an error D17E from the printer. The same exact file prints from Photoshop just fine!

info:
Windows 7 64 bit
I have uninstalled QTR and the printer and re-installed both.
Stopped and re-started the printer spooler as found here on the group
No other software/hardware installed recently

Any ideas?

Update: I just tried printing with QTR from a different computer (my laptop). The printer still makes a single pass, then stops and gives the error. I then tried printing the same file from CS6 and it prints fine on the laptop.

Next, I bypassed the spooler and clicked "Print directly to printer" from the printer preferences. Still no luck.

Something about my printer has suddenly stopped liking the files sent from QTR. Has anyone ever seen this?

Thanks,

Jake

Thanks, Roy, for your suggestions. We're back in business.

I found two methods to reset the 7900 to factory settings. Unfortunately, I did them both before attempting to print from QTR - not unlike my approach to adjusting QTR itself, I'll admit :-)

For future reference in case anyone else encounters this problem, I did the following:

1. Menu > Printer setup > Initialize settings > Execute

2. Maintenance mode (Pause + Power buttons) > Default panel > Execute

One of the above actions fixed the problem.

Thanks, again!

Jake

I can confirm that it is the second option that works. First did nothing for me with the same problem on my 7900.

Hi,

My 7890 recently started to show the same D17E error. Did a 'reset panel' in maintenance mode and it seems to work.

Kees