QTR-Quadtone RIP

I just installed QTR on my windows 10 laptop to see how it would work. When I open the dialog pane and import a tiff file into it this is the message that I get.

Any help would be much appreciated.

Bernard

Tryed that and got same response. I tryed a jpeg and QTR accepted it but does not print.
    On Monday, August 19, 2019, 02:01:59 p.m. UTC, john.isner@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:  
 
     
Try using '.tif' (one f).

Make sure that the file hasn't been saved with zip compression, which isn't supported.

Thanks for all the instructions, so far no go! I run windows 7 on my PC and 10 on my laptop. Just installed Photoshop as a test for running windows 10 with QTR: so far not encouraging.
    On Monday, August 19, 2019, 10:23:18 p.m. UTC, brian_downunda@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:  
 
     
Make sure that the file hasn't been saved with zip compression, which isn't supported.