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QTR-Quadtone RIP

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Thread

Printer won't print

Printer won't print

2009-10-12 by marj_and_tom

I'm having a terrible time with my printer refusing to print. I believe it's being caused by some old remnants of the old QuadToneRIP. Once the problem is solved, I'll then download the latest QTR software and install it.

My computer is a Power Mac G5 running Tiger 10.4.11 using an Epson R2400Printer.

Using the uninstall software for QTR version 2.6 did not work. It would not successfully launch. So I manually removed every item/folder labelled QTR, QuadTone Rip, QuadToneRIP on my computer in the computer or user folders for applications, library, preferences, etc.

However, the printer list still shows:

Name                          Kind
Stylus Photo R2400      Epson SP R2400 (2).
Stylus Photo R2400      QuadToneRIP 2.6 Epson R2400

If I don't manually delete the second listing (for the QTR), I can not print regardless of what application I use -- preview, Word, email, etc. The printer error message refers to: successful-ok-conflicting-attributes.

Also, I can not work in Photoshop CS4. The CS4 application launches and then immediately quits.
 
If I delete the second listing (for the QTR), I can print and I can launch CS4. However, as soon as I restart the computer, the second printer appears again and I have the same printing and CS4 problems.

How can I find this last remaining trace of QTR and get rid of it? I would appreciate any help anyone could give me.

Move to quarantaine

This moves the raw source file on disk only. The archive index is not changed automatically, so you still need to run a manual refresh afterward.