Problem printing wtih QTR on Epson 2200
2005-09-03 by tony_morielli
Hi, This message is to request help with a problem with the Quadtone RIP used for an Epson 2200 loaded with the Piezography K7 inkset. The Quadtone RIP version is 2.2.4, which is the most recent from what I can tell. The problem is that most of the time the TIF files sent for printing do not print. Instead, the printer grabs the paper, but the paper- out light comes on. The print status goes from spooling to printing and the print size increases to a certain point (21.4 MB for my most recent image). Then nothing happens. If I retry it several times and I'm lucky, it will print. But most of the times it just repeats what it did previously. All files are flattened and are 8 bit grayscale. Changing the size and resolution of the TIF file has no effect. Re-starting the printer has no effect. Re-starting QTR also is without effect. Changing the paper size settings and all other settings (including resolution) has no systematic effect. About 10% of the time re-trys will cause Windows XP (home edition) to lock up, requiring re-start. Re-starting the computer does not correct the problem. Disabling all firewalls and anti-virus software has no effect. Finally, uninstall/re-install of QTR had no effect. This problem seems to be intermittent. There are times when I can print several files in a row before it jams up. The printer works perfectly every time with the Epson driver, either before or immediately after unsuccessful attempts at printing with QTR. There are no apparent communication problems between computer and printer. If anyone else has dealt with this I would appreciate your help. While the K7 inkset is nice, if it can't be used without a considerably more expensive RIP, then it's probably not worth having. Thanks in advance for your input. Tony