Unable to print to Epson Pro 4000 using QTR 2.5
2011-08-25 by Greg
Hello Ladies and Gentleman, I am new to printing with QuadtoneRIP. I am using a Mac OS 10.5.8, Photoshop CS 4, QTR version 2.5. I am using Epson Velvet Fine Art 8.5x11 paper. I am manually loading the sheet in the front of the printer, and setting the QTrip for Sheet Feed (not Auto Sheet Feed). I believe I have carefully set everything up correctly, using the tutorial, and the printer is loaded and ready to print. When try to print, the Quad4000 spooler software say printer ready, but status is stopped.. so I try to resume and I get an error message saying "Operation could not be completed" client-error-not-possible Sometimes when I click resume, it says printing... then it says "no pages found" and stops again. The printer's LCD screen says that it is ready. I have also tried using different paper and using the auto sheet feed, and I get the same results, so it may be software related. I can print with the Epson 4000 Driver. Any help would be greatly appreciated... Thank you. I will also try printing from my Macbook Pro which is running 10.6 to see if I get anything different. This is the diagnostic report: Last login: Thu Aug 25 15:57:15 on ttys000 gregorywhites-G5-3:~ gregwhite$ /Volumes/QTRIP2.5/DiagnosticScript.command ; exit; ******************************************************************** **** QuadToneRIP 2.5.1 Diagnostic Script --- Save Output for Analysis **** ******************************************************************** Thu Aug 25 16:10:36 PDT 2011 **** System Info **** Darwin Kernel Version 9.8.0: Wed Jul 15 16:57:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_PPC **** Printer Info **** scheduler is running system default destination: EPSON_Stylus_Pro_4000 device for AdobePDF9: pdf900://distiller/ device for Brother_MFC_8300: usb://Brother/MFC-8300?location=4b141000 device for Brother_MFC_8300_1: usb://Brother/MFC-8300?location=b100000 device for Brother_MFC_8300_Bonjour: mdns://Brother%20MFC-8300._riousbprint._tcp.local. device for Brother_MFC_8300_C_G: usb://Brother/MFC-8300?location=4b141000 device for EPSON_Stylus_Photo_2200: ///dev/null device for EPSON_Stylus_Pro_4000: usb://EPSON/Stylus%20Pro%204000?serial=JK2E1040218212538- device for Quad4000: usb://EPSON/Stylus%20Pro%204000?serial=JK2E1040218212538- AdobePDF9 accepting requests since Mon Oct 19 12:29:32 2009 Brother_MFC_8300 accepting requests since Sat Jul 31 10:35:23 2010 Brother_MFC_8300_1 accepting requests since Wed May 5 14:53:19 2010 Brother_MFC_8300_Bonjour accepting requests since Sat Jul 31 15:23:53 2010 Brother_MFC_8300_C_G accepting requests since Fri Dec 11 07:45:50 2009 EPSON_Stylus_Photo_2200 accepting requests since Fri Dec 11 13:04:53 2009 EPSON_Stylus_Pro_4000 accepting requests since Thu Aug 25 11:14:38 2011 Quad4000 accepting requests since Thu Aug 25 16:10:09 2011 printer AdobePDF9 is idle. enabled since Mon Oct 19 12:29:32 2009 printer Brother_MFC_8300 is idle. enabled since Sat Jul 31 10:35:23 2010 printer Brother_MFC_8300_1 is idle. enabled since Wed May 5 14:53:19 2010 printer Brother_MFC_8300_Bonjour is idle. enabled since Sat Jul 31 15:23:53 2010 printer Brother_MFC_8300_C_G is idle. enabled since Fri Dec 11 07:45:50 2009 printer EPSON_Stylus_Photo_2200 is idle. enabled since Fri Dec 11 13:04:53 2009 printer EPSON_Stylus_Pro_4000 is idle. enabled since Thu Aug 25 11:14:38 2011 printer Quad4000 is idle. enabled since Thu Aug 25 16:10:09 2011 No pages found! Quad4000-3 gregwhite 5281792 Thu Aug 25 16:09:40 2011 **** QTR Programs **** /usr/local/bin Quad.pm* qcurve* qgamma* qmerge* quadcurves* qacv* qdensity* qgraph* qpart* quadprofile* qacvraw* qdiff* qlimit* qplot* qadd* qdotgain* qline* qspline* /usr/libexec/cups/filter quadtoneprint* quadtoprinter* **** Plugin Programs **** total 0 drwxrwxr-x 5 root admin 170 Jul 15 2006 AdobePDFPDE.plugin drwxrwxr-x 3 root admin 102 Sep 1 2006 AdobePDFPDE700.plugin drwxrwxr-x 3 root admin 102 May 8 2007 AdobePDFPDE800.plugin drwxrwxr-x 3 root admin 102 Oct 19 2009 AdobePDFPDE900.plugin drwxr-xr-x 3 501 501 102 Feb 23 2007 QuadTone.plugin **** QTR Printer Descriptions **** /usr/share/cups/model/C escp2-10000-quad.ppd.gz escp2-860-quad.ppd.gz escp2-1160-quad.ppd.gz escp2-870-quad.ppd.gz escp2-1200-quad.ppd.gz escp2-890-quad.ppd.gz escp2-1270-quad.ppd.gz escp2-9000-quad.ppd.gz escp2-1280-quad.ppd.gz escp2-9500-quad.ppd.gz escp2-1290-quad.ppd.gz escp2-9600-quad.ppd.gz escp2-2000-quad.ppd.gz escp2-980-quad.ppd.gz escp2-2100-quad.ppd.gz escp2-9800-quad.ppd.gz escp2-2200-quad.ppd.gz escp2-EX-quad.ppd.gz escp2-3000-quad.ppd.gz escp2-R1800-quad.ppd.gz escp2-3800-quad.ppd.gz escp2-R200-quad.ppd.gz escp2-4000-quad.ppd.gz escp2-R220-quad.ppd.gz escp2-4800-quad.ppd.gz escp2-R2400-quad.ppd.gz escp2-7000-quad.ppd.gz escp2-R300-quad.ppd.gz escp2-7500-quad.ppd.gz escp2-R320-quad.ppd.gz escp2-7600-quad.ppd.gz escp2-R340-quad.ppd.gz escp2-7800-quad.ppd.gz escp2-R800-quad.ppd.gz **** QTR Profiles **** UC-CBrightWhite-carbon.quad UC-IAlphaSmooth-sepia.quad UC-CBrightWhite-neutral.quad UC-ISmoothPearl-carbon.quad UC-CBrightWhite-sepia.quad UC-ISmoothPearl-neutral.quad UC-EEnhMatte-Sepia.quad UC-ISmoothPearl-sepia.quad UC-EEnhMatte-cool.quad UC-MEntradaBright-Sepia.quad UC-EEnhMatte-coolSe.quad UC-MEntradaBright-cool.quad UC-EEnhMatte-warm.quad UC-MEntradaBright-coolSe.quad UC-EPhotoPaper-carbon.quad UC-MEntradaBright-warm.quad UC-EPhotoPaper-neutral.quad UC-MEntradaNatural-Sepia.quad UC-EPhotoPaper-sepia.quad UC-MEntradaNatural-cool.quad UC-EUltraSmooth-Sepia.quad UC-MEntradaNatural-coolSe.quad UC-EUltraSmooth-cool.quad UC-MEntradaNatural-warm.quad UC-EUltraSmooth-coolSe.quad UC-OGraphicaFiber-carbon.quad UC-EUltraSmooth-warm.quad UC-OGraphicaFiber-neutral.quad UC-EVelvetFineArt-Sepia.quad UC-OGraphicaFiber-sepia.quad UC-EVelvetFineArt-cool.quad UCmk-IPhotoRagBright-cool.quad UC-EVelvetFineArt-coolSe.quad UCmk-IPhotoRagBright-sepia.quad UC-EVelvetFineArt-warm.quad UCmk-IPhotoRagBright-warm.quad UC-HPhotoRag-Sepia.quad UCmk-IPhotoRagWarm-cool.quad UC-HPhotoRag-cool.quad UCmk-IPhotoRagWarm-sepia.quad UC-HPhotoRag-coolSe.quad UCmk-IPhotoRagWarm-warm.quad UC-HPhotoRag-warm.quad UCpkn-EPremSMatte-neutral-2880.quad UC-IAlphaSmooth-carbon.quad UCpkn-EPremSMatte-sepia-2880.quad UC-IAlphaSmooth-neutral.quad **** USB connections **** -rwxr-xr-x 1 root wheel 79648 Sep 17 2010 /usr/libexec/cups/backend/usb direct usb://EPSON/Stylus%20Pro%204000?serial=JK2E1040218212538- "EPSON Stylus Pro 4000" "EPSON Stylus Pro 4000 USB" "SERN:JK2E1040218212538-;MFG:EPSON;CMD:ESCPL2,BDC;MDL:Stylus Pro 4000;CLS:PRINTER;DES:EPSON Stylus Pro 4000;" **** CUPS Info **** I [25/Aug/2011:16:05:12 -0700] [Job 2] Started filter /usr/libexec/cups/filter/quadtoneprint (PID 1472) I [25/Aug/2011:16:05:12 -0700] [Job 2] Started backend /usr/libexec/cups/backend/usb (PID 1473) N [25/Aug/2011:16:05:13 -0700] [Job 2] QuadToneRIP: using curve UC-EVelvetFineArt-coolSe N [25/Aug/2011:16:05:13 -0700] [Job 2] QuadToneRIP: using curve UC-EVelvetFineArt-warm N [25/Aug/2011:16:05:13 -0700] [Job 2] QTR using curve file UC-EVelvetFineArt-coolSe N [25/Aug/2011:16:05:13 -0700] [Job 2] QTR using curve file UC-EVelvetFineArt-warm E [25/Aug/2011:16:05:13 -0700] [Job 2] No pages found! E [25/Aug/2011:16:05:13 -0700] PID 1472 (/usr/libexec/cups/filter/quadtoneprint) stopped with status 1! I [25/Aug/2011:16:05:13 -0700] Hint: Try setting the LogLevel to "debug" to find out more. E [25/Aug/2011:16:05:17 -0700] [Job 2] Job stopped due to filter errors. I [25/Aug/2011:16:09:40 -0700] [Job ???] Request file type is application/pdf. I [25/Aug/2011:16:09:40 -0700] [Job 3] Adding start banner page "none". I [25/Aug/2011:16:09:40 -0700] [Job 3] File of type application/pdf queued by "gregwhite". I [25/Aug/2011:16:09:40 -0700] [Job 3] Queued on "Quad4000" by "gregwhite". I [25/Aug/2011:16:09:40 -0700] [Job 3] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 1500) I [25/Aug/2011:16:09:40 -0700] [Job 3] Started filter /usr/libexec/cups/filter/quadtoneprint (PID 1501) I [25/Aug/2011:16:09:40 -0700] [Job 3] Started backend /usr/libexec/cups/backend/usb (PID 1502) N [25/Aug/2011:16:09:40 -0700] [Job 3] QuadToneRIP: using curve UC-EVelvetFineArt-coolSe N [25/Aug/2011:16:09:40 -0700] [Job 3] QuadToneRIP: using curve UC-EVelvetFineArt-warm N [25/Aug/2011:16:09:40 -0700] [Job 3] QTR using curve file UC-EVelvetFineArt-coolSe N [25/Aug/2011:16:09:40 -0700] [Job 3] QTR using curve file UC-EVelvetFineArt-warm E [25/Aug/2011:16:09:40 -0700] [Job 3] No pages found! E [25/Aug/2011:16:09:40 -0700] PID 1501 (/usr/libexec/cups/filter/quadtoneprint) stopped with status 1! I [25/Aug/2011:16:09:40 -0700] Hint: Try setting the LogLevel to "debug" to find out more. E [25/Aug/2011:16:09:44 -0700] [Job 3] Job stopped due to filter errors. I [25/Aug/2011:16:09:52 -0700] [Job 2] Canceled by "gregwhite". I [25/Aug/2011:16:09:56 -0700] [Job 3] Restarted by "gregwhite". I [25/Aug/2011:16:09:56 -0700] [Job 3] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 1523) I [25/Aug/2011:16:09:56 -0700] [Job 3] Started filter /usr/libexec/cups/filter/quadtoneprint (PID 1524) I [25/Aug/2011:16:09:56 -0700] [Job 3] Started backend /usr/libexec/cups/backend/usb (PID 1525) N [25/Aug/2011:16:09:56 -0700] [Job 3] QuadToneRIP: using curve UC-EVelvetFineArt-coolSe N [25/Aug/2011:16:09:56 -0700] [Job 3] QuadToneRIP: using curve UC-EVelvetFineArt-warm N [25/Aug/2011:16:09:56 -0700] [Job 3] QTR using curve file UC-EVelvetFineArt-coolSe N [25/Aug/2011:16:09:56 -0700] [Job 3] QTR using curve file UC-EVelvetFineArt-warm E [25/Aug/2011:16:09:56 -0700] [Job 3] No pages found! E [25/Aug/2011:16:09:56 -0700] PID 1524 (/usr/libexec/cups/filter/quadtoneprint) stopped with status 1! I [25/Aug/2011:16:09:56 -0700] Hint: Try setting the LogLevel to "debug" to find out more. E [25/Aug/2011:16:10:00 -0700] [Job 3] Job stopped due to filter errors. I [25/Aug/2011:16:10:03 -0700] [Job 3] Restarted by "gregwhite". I [25/Aug/2011:16:10:06 -0700] [Job 3] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 1541) I [25/Aug/2011:16:10:06 -0700] [Job 3] Started filter /usr/libexec/cups/filter/quadtoneprint (PID 1542) I [25/Aug/2011:16:10:06 -0700] [Job 3] Started backend /usr/libexec/cups/backend/usb (PID 1543) N [25/Aug/2011:16:10:06 -0700] [Job 3] QuadToneRIP: using curve UC-EVelvetFineArt-coolSe N [25/Aug/2011:16:10:06 -0700] [Job 3] QuadToneRIP: using curve UC-EVelvetFineArt-warm N [25/Aug/2011:16:10:06 -0700] [Job 3] QTR using curve file UC-EVelvetFineArt-coolSe N [25/Aug/2011:16:10:06 -0700] [Job 3] QTR using curve file UC-EVelvetFineArt-warm E [25/Aug/2011:16:10:06 -0700] [Job 3] No pages found! E [25/Aug/2011:16:10:06 -0700] PID 1542 (/usr/libexec/cups/filter/quadtoneprint) stopped with status 1! I [25/Aug/2011:16:10:06 -0700] Hint: Try setting the LogLevel to "debug" to find out more. E [25/Aug/2011:16:10:09 -0700] [Job 3] Job stopped due to filter errors. ******************************************************************** **** QuadToneRIP Diagnostic Script --- Save Output for Analysis **** ******************************************************************** logout [Process completed]